Shipping Coordinator

Shipping Coordinator

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

The Shipping Coordinator will coordinate and manage full truckload and LTL orders and schedule pickups. This individual will oversee outbound packages for transportation and assist in making sure all items are inspected, shipped, and processed on time while complying with company policies and guidelines. The shipping coordinator also monitors and oversees outgoing shipping activities to verify items are shipping to the correct location and in good condition.

Key Responsibilities:

• Reviewing sales orders, processing order changes, managing returns/cancellations, printing shipping labels, scheduling loads and processing shipping paperwork
• Coordinate and oversee shipping services to ensure that orders are filled correctly
• Communicating with shippers to provide rates, managing large quantities of packages, and assisting with various routing tasks
• Confirm and ensure weights and package sizes (dims) are correctly posted, correct charges are applied, and packages are transacted properly inside the company inventory system to resolve issues with shipping orders
• Manage Shipping Orders and Invoices by reviewing shipping notices, orders, invoices, and other documents to ensure that the correct shipping methods (TL, LTL, Parcel, Air, Ocean) are used, and documentation is accurately stored in the company database
• Assist with inspecting loads and operations to make sure that they comply with shipping specifications and ensure proper use of warehouse space
• Compile required reporting and metrics in support of the business and department
• Other duties and tasks as assigned by manager

Supervisory Responsibility:

This position has no direct reports.

Position Requirements:

• Excellent communication and interpersonal skills, with the ability to interact effectively with internal teams, external partners, and customers.
• Proficiency in logistics software and systems, such as transportation management systems (TMS) and enterprise resource planning (ERP) systems
• Proficiency in Microsoft Office Suite, specifically MS Excel for scheduling, tracking, and reporting.
• Knowledge of regulatory requirements and compliance standards related to transportation and logistics operations.
• Strong organizational skills with attention to detail
• Strong analytical skills and proficiency in data gathering.
• Flexibility to adapt to changing priorities and deadlines.
• Must be an individual that pays keen attention to even the smallest of details
• Must have good judgement and decision-making abilities

Required Education and Experience:

• Proven experience of at least 2+ years of concrete and verifiable knowledge of shipping and/or logistics procedures
• A minimum of high school diploma required or equivalent
• Must have direct shipping day-to-day experience performing routing, processing, and closing sales orders after pickup of shipments, maintaining safe and clean dock shipping area
• Must be willing and able to work as part of a team

Other Job Requirements:

• Frequently required to sit, stand, walk, talk, and hear
• Must have a valid driver's license
• Ability to operate a computer keyboard
• Ability to read a variety of materials
• Ability to sit for extended periods of time
• Ability to carry 5-10 lbs. (computer, etc.)