Customer Service Associate
$16.75 - $19.42 per hourBank of Luxemburg
Customer Service Associate
Algoma - Algoma, WI 54201
Overview
Salary Range $16.75 - $19.42 Hourly
Description
Bank of Luxemburg is proud to be a 2025 & 2026 Top Workplace, recognized for our commitment to people, community, and continuous improvement. We're excited to welcome a new Customer Service Associate to our Algoma branch.
Our mission — To Have a Positive Impact on People's Lives — guides every interaction, every decision, and every relationship. In this part-time role, you'll help us deliver exceptional service, support customers with their financial needs, and contribute to a team culture built on trust, transparency, and collaboration.
Position Overview
The Customer Service Associate is a part-time role (15–25 hours per week) responsible for delivering friendly, accurate, and efficient service to customers. This position includes rotating Saturday mornings from 9 a.m.–12 p.m.
Key responsibilities include:
- Processing teller transactions with accuracy and professionalism
- Assisting customers with account inquiries, online banking, and research
- Supporting branch operations including ATM/ITM maintenance and daily balancing
- Identifying opportunities to connect customers with helpful bank services
- Providing front-desk support through greeting visitors and answering calls
Qualifications
What You'll Contribute
We're looking for someone who brings professionalism, positivity, and a genuine desire to help others. Ideal candidates demonstrate:
- Strong people skills and a customer-focused mindset
- Attention to detail and comfort with cash handling
- Ability to manage multiple tasks with accuracy
- Problem-solving skills and sound judgment
- Respect for confidentiality and regulatory compliance
Our Culture
At Bank of Luxemburg, culture is the foundation of how we work. You'll join a team that values:
- Teamwork and continuous improvement
- Transparency and open communication
- Community involvement and volunteerism
- Exceptional customer service
These values shape how we support customers, collaborate with colleagues, and serve our community.
Benefits & Growth
We invest in our employees so they can invest in others. This part-time role includes:
- Health, dental, and vision insurance
- Competitive pay and paid time-off
- Paid time-off to volunteer
- Professional development and growth opportunities
- A supportive workplace rooted in respect and purpose
Why Bank of Luxemburg
Joining our Algoma team means becoming part of a community-centered organization where your work truly matters. You'll build relationships, support customers through important financial moments, and contribute to a mission that makes a real difference.
If you're ready to grow your career at a bank that values people first, we'd love to hear from you.
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