Client Services Specialist I

Role Client Service Specialist supporting field-based Sales Consultants in a diagnostic testing environment, focusing on expediting test result release and managing stakeholder communication. Responsibilities facilitate test positioning, ensure timely information flow between physicians, nurse navigators, sites, and lab assist with onboarding, technical support, and portal access gather missing information such as insurance and medical records develop reports and support training for peers maintain compliance with HIPAA and internal protocols. Requirements high school diploma or GED 1-3 years supporting sales teams, medical office experience preferred strong knowledge of PHI laws and customer relationship management organizational skills and ability to handle stressful situations. High-Value support for diagnostic tests in lung disease, with a focus on personalized patient care hybrid work setup in Louisville, CO, post-training role involves cross-functional communication with medical, sales, and technical teams. #J-18808-Ljbffr Biodesix, Inc.