Sr. Collections Analyst

Senior Collections Specialist We're partnering with a growing global organization seeking an experienced Senior Collections Specialist to manage customer accounts and support cash flow through effective collections and relationship management. What You’ll Do Manage a portfolio of customer accounts and follow up on outstanding balances Monitor aging reports and proactively work to reduce past‑due receivables Investigate and resolve payment discrepancies, billing issues, and customer disputes Negotiate payment arrangements and help resolve collection challenges Partner with internal teams to address issues impacting payment timing Maintain accurate documentation of collection activities and account status Support reporting, process improvements, and month‑end activities What We’re Looking For 3+ years of collections, accounts receivable, credit, or related experience Strong communication and customer relationship skills Ability to manage multiple accounts and priorities in a fast‑paced environment Experience resolving account discrepancies and payment issues Proficiency with ERP systems and Microsoft Excel Strong analytical and problem‑solving skills Preferred Experience Experience supporting customers across multiple regions or countries Exposure to large corporate or publicly traded environments Familiarity with reporting tools, collection metrics, and process improvements Bachelor's degree in Accounting, Finance, Business, or a related field preferred Why Consider This Opportunity? Join a collaborative, team‑oriented environment Opportunity to make a direct impact on financial performance Exposure to a dynamic, global business setting Competitive compensation and benefits Benefit offerings include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled Pay Details: $65,000.00 to $85,000.00 per year Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance #J-18808-Ljbffr Joveo Middleware Test Company