Supervisor, Air Import

Supervisor, Air Import

Itasca

Nearest Major Market: Chicago

The Air Import Supervisor is responsible for overseeing the day-to-day operations of the air import team to ensure that all import shipments are processed accurately and timely in accordance with customer requirements and company policies. This position involves supervising and coordinating the activities of a team of air import coordinators, communicating with customers, carriers, and other stakeholders, resolving issues and providing excellent customer service.

Duties and Responsibilities:

• Supervise and coordinate the activities of a team of air import coordinators to ensure smooth and efficient operations
• Monitor and manage the flow of import shipments to ensure compliance with customer requirements and company policies
• Communicate with customers, carriers, and other stakeholders to ensure timely and accurate delivery of shipments
• Resolve issues related to shipments, such as delays, damages, or customs clearance problems
• Ensure that all documentation is accurate and complete, including air waybills, commercial invoices, and other import documents
• Provide excellent customer service and ensure that customer expectations are met or exceeded
• Ensure compliance with relevant laws and regulations, including customs regulations, import controls, and hazardous materials regulations
• Participate in the development and implementation of process improvements to increase efficiency and quality of service

Educational background / Work experience:

• A bachelor's degree in transportation, logistics, international business, or a related field is preferred. However, equivalent experience in the transportation and logistics industry may be considered.
• A minimum of 5 years of experience in air import operations is required, with at least 2 years of experience in a supervisory or managerial role.

Skills & Competencies:

• Strong knowledge of air import operations, documentation, and regulations
• Excellent communication skills, both verbal and written
• Strong problem-solving and analytical skills
• Ability to work under pressure and meet deadlines
• Strong attention to detail and accuracy
• Proficiency in Microsoft Office (Excel, Word, and Outlook)
• Familiarity with transportation management systems (TMS) and/or enterprise resource planning (ERP) systems is preferred

At Will Employment: DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time.

*Except if employed in Montana, where termination requires just cause.

The expected base pay range for this position is $66,528 – $83,160 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.