RATING SPECIALIST - INSURANCE

RATING SPECIALIST - HYBRID IN MA, MI & VA A nationally industry-leading Property & Casualty insurance company that's been honored as One of America's Top Employers (Forbes) and a Best Place to Work (Business Insurance) is seeking bright, motivated people for a Rating Specialist position. This is a stable, hybrid role based out of Howell, MI. In this role, you will be responsible for the accurate and timely calculation of insurance premiums for commercial risks using both automated systems and manual rating procedures. What’s in it for you? Competitive Pay: Start immediately at $21/hour. Best-in-Class Training: You'll be set up for success with an initial training (instructor-led and self-study), followed by ongoing coaching and mentorship. Hybrid Flexibility: Enjoy the best of both worlds with a hybrid schedule based out of our Worcester, MA office. Clear Career Path: Benefit from a collaborative environment that fosters development and growth and positions you well for potential career advancement within the Company. Key Responsibilities: You are responsible for determining the insurance premium for risks using both automated and manual methods. Completing the timely and accurate issuance of Commercial Lines policies, quotes, endorsements, non-renewals, rewrites, cancellations, and other subsequent transactions. Utilizing a variety of systems and resources for rating and issuing tasks. Ensuring all work meets quality and service standards so that customers, agents, and insureds receive timely and accurate products. Developing and applying knowledge of rating processes for multiple lines of business (e.g., Workers Comp, Auto, Package). Partnering with Commercial Lines Underwriters and Underwriting Technicians to deliver a high-quality product. The rating and issuance tasks typically cover small and middle-market business across multiple regions. Qualifications: High School Diploma or equivalent and 2 years of experience in a customer service and data-driven environment (call center experience is preferred). Driven to be proficient with service delivery and quality metrics, insurance policy concepts, billing practices and technical troubleshooting skills Comfortable navigating PCs and standard business software, and able to provide technical support and troubleshooting. Able to commit to the entirety of the virtual training program and receptive to coaching and feedback Skills Insurance retail Customer Service Customer support Call Center contact center Telephone Etiquette high volume calls CRM Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io. Experience Entry Level 2 years Education High School (required) #J-18808-Ljbffr Randstad USA