Nurse Concierge 10 am to 6 pm (licensed or registered nurse)

Birchwood Rehab is now hiring a Nurse Concierge Must be LPN OR RN Efficient multitasking and organizational skills, strong interpersonal communication skills, attention to detail, discretion, customer service skills, research skills, problem-solving skills, vendor relations skills Consistently maintains a kind, caring and respectful attitude towards residents, residents’ families, and guests. Sensitive to the special needs of the seniors and demonstrates a genuine, caring attitude. Greeting new residents and/or families upon admission Greeting new guests or residents and acquainting them with the facility’s amenities Following the resident throughout their stay to ensure quality of care and provide feedback to the interdisciplinary team Anticipating residents needs and solving their problems Ensuring rooms and common areas meet guest standards Completes and follows up on grievances timely Answers telephone in a courteous and confident manner. Always maintains an assertively friendly positive attitude. Notifies appropriate staff when there is a person or persons waiting in the lobby to meet with members of the staff. Notifies the dietary department when the beverage and snack supply needs replenishing. Informs nursing when a resident in the lobby area requires attention. Respects residents’ confidentiality at all times. Must be LPN/RN #J-18808-Ljbffr Birchwood Rehabilitation and Healthcare Center