Customer Sales Support Specialist [FT - Work From Home]
Cable One
[Customer Service / Remote] - Anywhere in U.S. / Excellent Compensation / Medical-Dental-Vision plans start immediately / Generous paid time off / 401(k) with 100% company match (up to 5%) / Tuition reimbursement up to $5,250 / Clear advancement opportunities - As a Customer Sales Support Specialist, you will: Engage with customers through various channels such as phone, email, and chat to provide exceptional support and assistance with account inquiries and technical issues; Effectively troubleshoot and resolve customer concerns and complaints in a timely and professional manner; Conduct account maintenance and updates as needed to ensure accurate billing and service information; Collaborate with internal teams to escalate and resolve complex customer issues; Proactively identify opportunities to upsell and promote additional products and services to customers; Maintain a thorough understanding of Cable One's products, services, and promotional offers to effectively assist customers and increase sales; Hiring Immediately >>
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