Identity & Access Management (IAM) Specialist

Position Overview RTX is seeking a motivated and experienced Multifactor Authentication (MFA) System Administrator to join the Classified Digital Services (CDS) Identity and Access Management (IdAM) team. The ideal candidate will provide comprehensive support for both technical and operational aspects of MFA systems. Key responsibilities include assisting with the implementation of a new MFA software solution, coordinating token distribution, and delivering ongoing support and maintenance to ensure seamless functionality and user experience. What You Will Do Implement and manage Multifactor Authentication (MFA) solutions, ensuring the security and protection of sensitive organizational data. Administer and maintain MFA platforms across Linux and Windows operating systems, ensuring peak performance and reliability. Configure and manage MFA user accounts, troubleshoot authentication issues, and deliver timely resolutions to enhance user satisfaction. Perform system upgrades, apply patches, and resolve technical issues to minimize downtime and maintain platform stability. Regularly monitor system logs and address MFA authentication-related issues promptly and maintain high availability. Develop and maintain technical documentation, Standard Operating Procedures (SOPs), reporting and training materials for both end-users and administrators. Manage MFA software license, token utilization, and inventory. Proven teamwork and collaboration skills, with experience working across multiple sites and cross-functional teams. Qualifications You Must Have Typically requires a University Degree or equivalent experience and a minimum of 5 years of experience, or an Advanced Degree and a minimum of 3 years of experience. Minimum 5 years of experience in Identity and Access Management practices and ITIL methodologies. Minimum 5 years of hands‑on experience with Multifactor Authentication. Minimum 5 years of OS troubleshooting experience with Windows 11, RHEL 9/10, and Windows Server systems for agent issues. Minimum 5 years of networking and networking concepts along with basic network troubleshooting tools, like ping, tracert, etc. Minimum 5 years of Active Directory and Active Directory concepts along with basic AD tools, like ADUC, DNS, sites and services, etc. Active and transferable U.S. government issued TOP SECRET security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Security + Certification or equivalent. Qualifications We Prefer Proficiency with Agile tools such as Atlassian Jira and Confluence to support project management and team collaboration. Experience with cloud‑based solutions and familiarity with automation tools to streamline processes. Knowledge of RSA SecurID Software and Portals. Knowledge of Centrify (Delinea) implementation, configuration, and management. Knowledge of Certificates and Certificate Management, along with Public Key Infrastructure (PKI). Knowledge of Apache Tomcat, including installation, configuration, performance, and troubleshooting. Familiarity with SUSE Linux, specifically in managing and configuring Authentication Manager OS. What We Offer We offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. The salary range for this role is 86,800 USD – 165,200 USD. This estimate represents all experience levels. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short‑term disability, long‑term disability, 401(k) match, flexible spending accounts, employee assistance program, Employee Scholar Program, parental leave, paid time off and holidays. Specific benefits depend on the business unit and contract terms. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. #J-18808-Ljbffr SwiftCruit