Receptionist

Job Details Job Title: Receptionist Location: Cookeville, TN 38501 Salary: $13.00 - $14.00 hourly Department: Administrative Supervisor: Executive Director Posted on: January 13, 2020 Responsibilities Handle a multi-line telephone system. Ensure the appropriate answering service is on for night, weekend, serious weather, and holiday schedules. Effectively communicate and handle the public, members, members’ families and co‑workers. Verify insurance with the corporate billing department. Be in charge of all scheduling and schedule changes for the MD, Nurse Practitioner, and Therapist. Call and confirm daily appointments with service recipients. Check service recipients in upon arrival and notify providers of the held appointment. Follow up with missed appointments. Complete front desk memo to charts. Email weekly and monthly schedules to the residential facilities. Audit charts daily for upcoming appointments. Send all receipts to the corporate office weekly. Maintain petty cash and submit for reimbursement as needed. Ensure postage is available and add postage when needed. Get all deposits ready for GMHC and send deposit information to corporate. Complete the sliding scale fee forms and submit to corporate office. Gather all monthly statistical data and other information as directed by the Executive Director. Assist Medical Records as necessary. Collect admission paperwork for all new members and assist them with filling out that paperwork. Copy prescriptions by MD/NP to be scanned into service recipients’ EHR. Assist MOT Coordinator. Be responsible for the gathering and distribution of incoming and outgoing mail. Comply with all State and Federal laws in regards to maintaining the privacy of members. Perform other duties or tasks assigned by the Executive Director. Qualifications Education: High School Diploma required. College Degree preferred. Experience: At least two (2) full years of office experience. Preferably three (3) – five (5) years. Physical Demands Sits and walks intermittently throughout the day. Must handle a variety of office equipment. Special Demands Ability to meet and deal with a variety of employees, members, and members’ family members. Must multi‑task in a fast‑paced environment. Must have a memory for details. Considerable initiative and judgment are needed in promoting favorable public relations. #J-18808-Ljbffr