Loan Quality Control Supervisor

Loan Quality Control Supervisor

We're looking for a Loan Quality Control Supervisor to lead a team focused on ensuring the accuracy of loan documentation, regulatory filings, and system data across both consumer and commercial lending. If staying organized and making sure things are done accurately and thoroughly is your style, this role puts you at the heart of quality at our company.

Every day you'll lead and support a dedicated team responsible for file quality review, HMDA verification, tickler tracking, and loan reconciliation. You'll coach team members, monitor performance, and provide hands-on guidance to keep workflows efficient and accurate. Whether it's partnering with processors and compliance to resolve documentation issues or reviewing Freddie Mac and Fannie Mae loans, your leadership will help drive a culture of accuracy, accountability, and continuous improvement.

What It Takes

• Experience in loan operations or compliance
• Strong analytical skills and high attention to detail
• Knowledge of loan documentation and regulatory standards
• Ability to lead, coach, and motivate a team

Bonus Points

• Bachelor's degree in a business-related field
• Familiarity with systems like Fiserv Premier, nCino, LaserPro, Director, or e-signature tools
• Project management experience
• Lending or compliance-related certifications

What We Can Offer You

• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 17 days paid time off, 11 paid holidays and bereavement leave
• Education Assistance Program
• Paid parental bonding leave
• Wellness benefits
• Life event coverage
• Service awards
• Financial benefits including 401(k) match, stock purchase plan and more
• Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.
• Logo wear discounts
• Free checking account, checks and discounted bank services

This position will be located at:
430 North Hamilton Road
Whitehall, Ohio, 43213
United States

About Us: Heartland Bank, a Division of German American Bancorp, and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.