Senior Engineer, Systems Engineering

OverviewJob PurposeWe are on a mission as a team. We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities. Our start-up roots keep us nimble, flexible, and moving fast. We take ownership and make decisions. We all work for one company and work together to drive growth across the business. We engage in robust debates to find the best path, and then we move forward as one team. We take pride in what we do, acting with integrity and passion, so that our customers can perform better. We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders. Every day we work toward transforming global markets.The Senior Systems Engineer is responsible for creating and maintaining the core server infrastructure and tooling. This individual works as part of a results-oriented, service-delivery team and assists configuration analysts, release engineers, developers, and operations teams. A successful candidate will be able to perform root cause analysis of problems, select, develop, and implement new tools, and actively participate in deep technical discussions.ResponsibilitiesAssist in the design, planning and implementation of Linux and Windows server solutionsBuild and maintain automation scripts and playbooksAssist in maintaining and improving our server build infrastructureAssist with the creation, maintenance and deployment of packages and patches within our SDLC frameworkTune systems for maximum available performanceRespond to and assist in production operations in a 24/7 environmentEvaluate, test, and integrate new operating system versions, drivers, and patchesProvide technical analysis, resolve problems, and propose solutionsProvide support to, and coordinate with, developers, operations staff, release engineers, and end-usersEducate and mentor team members and operations staffParticipate in a weekly on-call rotation for after-hours supportKnowledge and ExperienceBachelor's Degree in engineering discipline or equivalent experience in Systems Engineering5+ years of experience deploying and supporting Windows and Linux servers5+ years of experience supporting server build and SDLC infrastructure2+ years of experience with scripting languages such as PowerShell / Python / etc.1+ years of experience with Tanium or similar endpoint management products1+ years of experience with Ansible or similar automation platformBuild automation and configuration managementHorizontal and vertical scaling for performance and high availabilityTop-tier analytics and problem solvingAbility to work in a service-oriented team environmentProject Management, organization, and time managementCustomer focused, and dedicated to the best possible user experienceCommunicate effectively with both technical and business resourcesFluent speaking, reading, and writing in EnglishDesired Knowledge and Experience2+ years of experience with Citrix1+ year of experience with TaniumBasic understanding of application and server virtualization#LI-SH3#LI-ONSITE Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.