Recreation Supervisor - Pre-K, Youth, Family Programming

Under the general direction of the Recreation Program Manager, the Recreation Supervisor of Pre‑K, Youth & Family Programming provides direct oversight for the planning, development, management, and evaluation of preschool, youth, and family recreation programs, activities, and special events. The position provides direct supervision and leadership for part‑time and seasonal programming staff and works collaboratively with independent contractors, instructors, vendors, and community partners. Responsibilities include program development and innovation, staff recruitment and development, participant and parent/guardian communication, budget and financial management, registration and participation monitoring, facility and space coordination, contract management, marketing collaboration, and continuous evaluation of program offerings. The Recreation Supervisor of Pre‑K, Youth & Family Programming collaborates across the Recreation and Parks Department and with other City departments and community partners to provide high‑quality, relevant, and engaging recreation opportunities that meet the community's needs and interests. Key Responsibilities Provides leadership through effective communication and demonstration of Hilliard’s Promise, vision, mission, and values. Provides outstanding customer service; responds to questions and concerns from participants, parents/guardians, instructors, and the public; resolves problems; and identifies opportunities to improve processes, procedures, and the overall participant experience. Supervises and provides leadership for part‑time programming and seasonal staff; recruits, interviews, selects, and onboards employees; provides training, communication, coaching, assistance, and guidance; conducts performance evaluations; manages staff scheduling; and reviews and approves payroll for assigned staff. Plans, coordinates, supervises, assigns, and implements a variety of quality preschool, youth, and family and assigned adult recreation programs, activities, and special events. Evaluates community needs, participation trends, market conditions, and recreation trends locally, regionally, and nationally to develop and maintain relevant and innovative program offerings; develops program schedules and descriptions and ensures accurate information is entered into program registration software. Plans, coordinates, and oversees assigned family and adult recreation programs and activities, including pickleball, as well as the City’s Safety Town program, including program development, scheduling, staffing, registration, supplies, partnerships, and operational needs. Researches and identifies opportunities for new and innovative preschool, youth, and family programs based on community needs, participation trends, industry best practices, and available resources. Evaluates existing offerings and recommends expansion, modification, or discontinuation as appropriate. Monitors program registration, attendance, enrollment trends, cost recovery, and overall program performance; assesses program feasibility, space needs, community interests, and participant feedback; makes decisions regarding program adjustments or cancellations; and prepares required financial and participation reports. Supports a positive participant and family experience by addressing parent/guardian concerns, participant needs, behavior concerns, program expectations, and other issues that arise within assigned programs. Works collaboratively with staff and appropriate City personnel to support safe and successful participation. Ensures applicable records, reports, and data are compiled and maintained. Works collaboratively and independently on team projects or independent projects. Manages emergency situations appropriately and follows protocols, policies, and procedures, and makes recommendations for revisions of all policies, procedures, and Emergency Action Plans for programs and facilities. Develops and maintains collaborative relationships with independent contractors, instructors, vendors, and entertainment providers. Negotiates contracts as appropriate and monitors performance and contract compliance. Attends all required professional development training sessions and workshops as related to industry best practices to ensure compliance with federal, state, and local laws. Prepares and monitors assigned preschool, youth, and family programming budgets; tracks cost recovery, revenues, expenditures, attendance, and other financial activity; and prepares purchase requisitions for programs, activities, events, equipment, and supplies. Creates and implements a recreation program plan specific to preschool, youth, and family programming. Identifies program goals, desired outcomes, evaluation methods, opportunities for community input and involvement, and potential partnerships with schools, community organizations, businesses, and other agencies. Under the direction of the Program Manager, collaborates with the Community Relations Department on program information, promotions, and marketing plans and works with the Economic Development Department on sponsorship and partnership opportunities as appropriate. Recreation and Parks Department staff work collaboratively as a team to help with community events and a Supervisor On‑Call schedule rotation when needed. Performs other duties as assigned according to Hilliard’s Promise, Heart for Service, Strength in Teamwork, and Drive for Excellence. Qualifications Bachelor’s Degree in Parks, Recreation and Leisure Studies, Recreation Management Administration, or relevant field preferred. Bachelor’s Degree required. Certified Parks and Recreation Professional preferred. Certified Parks and Recreation Professional preferred. Experience with recreation management/registration software, including RecTrac, preferred. Proficiency with standard office software applications required. Ability to work in a high‑paced environment and meet deadlines. Ability to establish and maintain effective working relationships with City employees and the public to gain their confidence and cooperation. Ability to write and clearly and concisely speak English. Ability to write, plan, compose and edit documents for publication. Ability to gather data and prepare factual and financial reports. Ability to follow directions and to set and adhere to policies. Ability to supervise, direct, instruct, and solicit cooperation from others in the performance of their daily work assignments and duties. Ability to answer inquiries, resolve complaints, and communicate with the public in an effective, tactful courteous, and professional manner. Physical Requirements Ability to sit for long periods of time. Ability to lift and move objects weighing up to 50 pounds. #J-18808-Ljbffr City of Hilliard