Technology Engineer/Administrator - Server - Infrastructure Division

Technology Engineer/Administrator - Server

The City of Richmond Department of Information Technology is seeking to fill a Technology Engineer/Administrator - Server position. The selected candidate will focus on enterprise messaging (Microsoft Exchange) within a hybrid federated environment backed by VMware 5.5, 7, and 8 virtual datacenter and storage.

Duties include but are not limited to:

• Administration of VMWare based solutions, including all Windows and UNIX servers.
• Administration of Microsoft Active Directory, and some knowledge of Azure AD/Entra Active Directory
• Administration and knowledge of Exchange on O365
• Administration and support for SAN Enterprise Storage
• Administration and support for Enterprise level backups

Incumbents serves as an Essential employee, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather.

The incumbent in this position is required to serve on-call 24 hours/7 days a week to provide leadership for the support and resolution of problems for critical systems and applications within the assigned City of Richmond portfolio.

Qualifications, Special Certifications and Licenses include:

• SAPAR requests
• Daily monitoring and resolution of IR's/SR's
• Design and architecture of both on prem and cloud solutions as it relates to server engineering.
• eDiscovery and FOIA fulfillment
• Considerable knowledge in the fundamentals in area of focus such as Ethernet, backup and disaster recovery management, IT architecture, telephony knowledge, and IT infrastructure library; Microsoft Office Suite (e.g. Word, Excel, PowerPoint, etc.), Microsoft Active Directory, Office365 and Teams
• Project Management, including task completion, documentation, and collaboration
• Analyzing, planning, installing, testing, tracking, implementing, documenting, fixing, and tuning software and hardware systems
• Windows and security patch management

Minimum training and experience:

• Bachelor's degree in computer science or related fields
• Two years of Server Engineering, Architecture, or Azure/SaaS support at an enterprise level
• An equivalent combination of training and experience may be used to meet the minimum training and experience

Licensing, certifications, and other special requirements:

• None required, but desired:
• Microsoft 365 Certified Administrator (any discipline)
• VMWare certification (any discipline)

Preferred training and experience:

• Designing, configuring, deploying, troubleshooting, administering, and maintaining system and devices (specific to Microsoft Exchange)
• Change management
• Diagnosing, researching, and resolving issues in area of focus.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at View email address on click.appcast.io.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

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