Intake Specialist

Intake Specialist / Project Manager

Location: Charlotte, North Carolina

As a Intake Specialist / Project Manager, you will work closely with internal client collaborators, requesters, and internal departments to manage incoming requests. During projects, you'll support all operational tasks such as managing internal and external resources, monitoring deadlines and iterations, organizing print services, setting up Jira Tasks and Slack channels, and checking budgets. Your role also involves negotiating and monitoring deadlines, carrying out administrative tasks in close coordination with the Project Management leadership team, and coordinating meetings such as client meetings and scoping calls.

Responsibilities and Duties

• Managing and assigning incoming project requests.
• Handling customer and partner expectations.
• Providing input on processes and operating models.
• Problem-solving, enabling you to work in a fast-paced, team- and customer-focused environment.
• Communicating effectively, even under stressful circumstances.
• Public speaking with strong and presentations skills, along with very good multitasking and organizational skills.
• Keeping up with current trends in traditional and new media (augmented/virtual reality, social media, etc.)

Required Skills/Abilities

• Must multi-task and oversee multiple projects at any given time.
• High levels of accuracy in your work with strong attention to detail.
• Maintain client confidentiality while working in a fast-paced, dynamic and creative organization.
• Excellent interpersonal skills allowing you to work with senior and global clients and peers.
• Strong project management skills and experience with relevant tools and methodologies.
• Excellent knowledge in the areas of print, digital, video, presentations, etc.
• Proficiency with Microsoft PowerPoint and Adobe Creative Suite.
• Excellent English language skills.
• A clear understanding of technological advancements to improve quality, processes, and studio efficiency.

Education and Experience

• A bachelor's or similar degree, preferably in graphic design, project management, marketing, or a related field.
• Experience in a professional services environment, design start-up, or design agency.

Benefits

Vision, Dental, Medical, 401k, Tuition discount, PTO.

Company Information

Integreon is a trusted, global provider of award-winning legal and business solutions to leading law firms, corporations and professional services firms. Our highly trained, experienced staff of over 3,000 employees globally service a comprehensive range of client needs that require scale and expertise, enabling clients to become more operationally efficient. Integreon works with corporations and law firms who rely on our team's experience and expertise in documents, administrative and business services. With delivery centres on three continents, Integreon offers multi-lingual, around-the-clock support, as well as onshore, offshore and onsite delivery of our award-winning services.

If you are exceptional at what you do, we would love to put you to work in an exceptional company in an exceptional position.

We are One. We are On.

Pay Range

USD $19.00 - USD $20.00 /Hr.