Fleet Manager
Savannah Logistics Group
Savannah Logistics Group has an immediate need for a Savannah Local Fleet Manager. We have one of the best benefits packages in the industry to include medical insurance, paid time off, 401k with company match, dental, vision, life and many other benefits. This is not just a job, it's a career with a growing family, faith-based owned and operated business. Come join our family! Our environment is team-oriented, fast-paced, and safety-focused.
Summary: This position is not just a dispatcher. While you will be dispatching your drivers, you are going to be the manager of the Regional Fleet. This includes reviewing driver safety event daily, managing and approving driver's pay, working with your Customer Service Rep to make sure that loads make it through our system and are being billed to customers correctly. The Fleet Manager will provide customer service, and administrative support, which exceeds customer expectations for on-time delivery and prompt responsiveness. And will coordinate with customer service to determine customer load requirements and plan and assign loads to drivers. Ensures the timely delivery of loads in a cost-effective manner, promotes driver loyalty and maintains excellent relationships by communicating effectively and providing optimal solutions to driver concerns. Fleet managers may receive phone calls after 4PM. It is their responsibility to ensure driver get assistance they needs, whether that is coordinating with our shop/vendor or any other parties.
Fleet Manager Job Responsibilities:
Duties/Responsibilities:
- Accurately track and enter data into TMS.
- Work with CSR to manage and schedule loads with customers.
- Offer loads to drivers and set up schedules in conjunction with the operations team. Monitor load progress to ensure timely delivery. Develop optimal solutions to problems which may affect the delivery schedule including: vehicle breakdown, weather, and traffic. Maintain communications with customers, drivers, and customer service. Alert all concerned parties of any potential deviations to the estimated time of arrival of shipments.
- Enter information into TMS as needed for Delivery Instructions, Driver Settlements, records maintenance. Maintain records of freight movement and delivery receipts. Review and approve driver settlement records.
- Review and process paperwork received from drivers.
- Optimize chassis utilization and monitor container locations to minimize demurrage and per diem charges due to delayed pickups/deliveries.
- Communicate and build relationships with drivers to provide excellent service, to resolve problems and customer satisfaction.
- Ensures compliance with local, state, and federal government requirements.
- Performs other related duties as necessary or assigned. Fleet Manager Job Responsibilities:
Duties/Responsibilities:
- Accurately track and enter data into Port Pro.
- Work with CSR to manage and schedule loads with customers.
- Offer loads to drivers and set up schedules in conjunction with the operations team. Monitor load progress to ensure timely delivery. Develop optimal solutions to problems which may affect the delivery schedule including: vehicle breakdown, weather, and traffic. Maintain communications with customers, drivers, and customer service. Alert all concerned parties of any potential deviations to the estimated time of arrival of shipments.
- Directly review and apply corrective actions for any driver safety event daily, or operational discrepancy directly with the driver.
- Enter information into Port Pro as needed for Delivery Instructions, Driver Settlements, records maintenance. Maintain records of freight movement and delivery receipts. Review and approve driver settlement records.
- Review and process paperwork received from drivers.
- Optimize chassis utilization and monitor container locations to minimize demurrage and per diem charges due to delayed pickups/deliveries.
- Communicate and build relationships with drivers to provide excellent service, to resolve problems and customer satisfaction.
- Ensures compliance with local, state, and federal government requirements.
- Performs other related duties as necessary or assigned.
- Review and approve all driver' pay.
Required Skills/Abilities:
- Ability to handle multiple spread sheets
- Ability to make quick decisions under pressure
- Experience with Navis Port System is a must
- Excellent communicator with drivers and office team
- Excellent management and supervisory skills
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills
- Proficient in Microsoft Office Suite or similar software.
Education and Experience:
- Bachelor's degree preferred but not required.
- Five years or more of related experience required.
All offers are contingent upon criminal background check and drug screen.
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