Human Resources Director

Ambassador, A Villa Center is seeking a Human Resources Director to join their team! Under the direction of the home office and Regional Human Resources teams and the daily guidance of the Administrator, the Human Resources Director acts as the sole resource for all Payroll submission and Human Resources activities at the facility level. The primary purpose is to ensure current and applicable federal, state and local standards, guidelines, and regulations as pertaining to employees in addition to recruitment and retention of staff.

Human Resources Director Duties and Responsibilities:

• Responsible for ensuring a candidate’s record is moved correctly through the Applicant Tracking System (ATS), including training hiring managers on the process.
• Completing background checks through ATS links prior to new hires starting.
• Ensuring fingerprinting process is started prior to new employees starting.
• Entering employees into the HRIS system following background check completion and ensuring new hires complete all onboarding steps.
• Ensuring the Personnel Action Notice (PAN) is complete for all status changes, including new hire, full time/part time changes, pay changes, transfers, termination, etc.
• Scheduling and presenting HR topics in weekly new hire orientation using all provided materials.
• Enters employee into the benefits administration system on their first day, ensures employees complete or waive benefits on time, and adds deductions into the payroll system each month.
• Reviews, manually corrects, enters deductions, and submits payroll for processing.
• Participates and/or leads various recruiting initiatives which may include job fairs, partnerships with schools, and managing social media accounts.
• Responds to employees’ questions and complaints and works with all managers to ensure disciplinary actions are consistent throughout the facility.
• Leads investigations of harassment and other ethical and safety matters, as needed, ensuring confidentiality throughout the process.
• Manages FMLA and other leaves at the facility, following the process and ensuring compliance with HIPAA.
• Responds to Verification of Employment Requests, and garnishments, disbility claims, WOTC requests, and process Medical Support Orders.
• Maintaining OSHA files and annually submitting and posting OSHA required documents.
• Acts as the sole resource at the facility for all benefits and handbook-related questions, working with regional and home office HR team if resolution not achievable at the facility level.
• Maintains all employee files at the location for state review and compliance purposes, following the guidelines.
• All other duties, as assigned.

Human Resources DirectorSkills and Abilities:

• Working knowledge of WOTC, EEO, I-9, ERISA, COBRA, FMLA, ADA, Worker’s Compensation, etc.
• Working knowledge of benefits plans.
• Working knowledge of OSHA documentation management.
• Strong HR management and leadership skills.
• Ability to multitask and prioritize work.
• Basic to intermediate knowledge with Microsoft Office Suite (i.e. Outlook, Excel, Word).
• Ability to coach other employees/managers at all levels in the facility to ensure processes are understood and followed consistently.

Human Resources Director Education and Experience:

• Bachelor’s Degree in Human Resources Management or related field preferred.
• HRCI or SHRM certification preferred, but not required.
• At least 5 years of HR Generalist or Assistant experience preferred.
• At least 2 years of experience working in a skilled nursing facility or hospital environment preferred.
• Experience working with typical HR systems, including applicant tracking systems, HRIS systems, LMS, and others (e.g. Apploi, Paycor, Employee Navigator).
• Experience working in a union environment preferred, based on location.

Physical Requirements:

• Must be able to move intermittently throughout the workday.
• May be necessary to assist in the evacuation of residents during emergency situations.

Villa Healthcare Benefits:

• Daily Pay & Competitive Compensation
• Tuition Reimbursement Program
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off
• And much more!

* The above company benefits apply to full-time employees working 30 or more hours per week. Eligibility for specific benefits may vary depending on employment status and location.

Why Villa?

At Villa, we believe great care begins with how we treat our people. When our team members feel supported, respected, and empowered, better outcomes follow for residents and their families.

Whether you're at the bedside or behind the scenes, your work matters here because every role contributes to someone’s comfort, dignity, and healing. When you join Villa, you are not just building a career. You are becoming part of a team united by purpose.

We support our team members through mentorship, professional development, and a culture built on collaboration, trust, and growth, so you can continue to learn, contribute, and make a meaningful impact.

Villa Healthcare has a long and successful history of providing both short- and long-term skilled nursing care. We are committed to personalized, integrated care that considers the total well-being of every guest and their family members and goes beyond simply meeting expectations. This commitment is reflected in our empathetic and respectful culture, where we honor individual preferences and needs so each guest can feel at home while working toward optimal health outcomes.

At Villa, we believe in making people better, and our B.E.T.T.E.R Service Excellence Code of Conduct guides how we show up every day. As a member of the Villa team, employees are expected to uphold these standards by B eing welcoming to all, E stablishing meaningful relationships, demonstrating T rust and respect, supporting T eamwork, E ngaging and communicating openly, and R ecognizing one another’s contributions.

Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.

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