Food Service Worker II

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Provide high-quality food service in a variety of cafeteria and kitchen environments by preparing, assembling, and serving meals. Support efficient daily operations while maintaining strong standards of food safety, cleanliness, and customer service. Patient Care Requirement: No Qualifications Set up food service areas, equipment, and utensils according to operational needs; prepare stations for daily service and verify food temperatures Transport food and supplies from kitchen, bakery, or prep areas to serving locations using carts or manual handling Set up and maintain hot and cold food lines, beverage stations, and dessert areas, ensuring proper equipment use and temperature control Prepare or assist with a variety of food items, including hot meals, vegetables, salads, sandwiches, beverages, and simple baked goods Serve food to customers from counters or steam tables, ensuring proper portions, presentation, and adherence to service guidelines Restock food, dishes, utensils, and supplies at service stations to maintain smooth operations Monitor daily operations, identifying issues with food quality, supplies, or equipment; remove and report any spoiled or defective items Clean and maintain all assigned work areas, including floors, equipment, cookware, utensils, and service ware Dispose of trash and waste in designated containers in accordance with sanitation standards Knowledge, Skills and Abilities Knowledge of supplies, equipment, and/or services ordering and inventory control. Ability to follow routine verbal and written instructions. Ability to read and write. - Ability to understand and follow safety procedures. Ability to safely use cleaning equipment and supplies. Ability to lift and manipulate heavy objects. Knowledge of food service lines set-up and temperature requirements. Skill in cooking and preparing a variety of foods. Knowledge of food preparation and presentation methods, techniques, and quality standards. Additional Job Details (if applicable) High School Diploma or equivalent required Experience may not be substituted in place of educational requirements Experience 2–3 years of food service experience required Minimum Starting Pay: $17.71 Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 25 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.71 - $24.28/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.