Store Supervisor (Part-Time)

Company Overview Studs is a category‑defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. We connect ear piercing with aftercare and earring shopping to create an end‑to‑end Earscaping® experience. Our retail and digital experience prioritizes safety, expertise, and a cool, fun, welcoming environment, along with a wide earring assortment—all at an accessible price point. 1003 Newport Center Drive Newport Beach, CA 92660 Position Summary The Studio Supervisor plays a critical support role in the daily operations of the Studio, serving as a trusted keyholder and frontline leader. This part‑time, non‑managerial role is designed for team members who consistently demonstrate strong judgment, attention to detail, and the ability to operate independently. The Studio Supervisor helps open and close the Studio, supports floor leadership during peak periods, and ensures a consistent customer and brand experience. The role requires maturity, ownership, and leadership by example. Hourly Rate: $20.50 Key Responsibilities Open and close the Studio independently, ensuring all opening/closing procedures are completed accurately. Support daily execution of visual merchandising, supply restocks, and Studio upkeep. Review daily business and help implement strategies to drive results. Act as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals. Uphold compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness. Deliver exceptional service and educate customers on the Studs experience. Support service recovery and escalations of customer concerns as needed. Ensure a warm, welcoming, and consistent customer journey aligned with our service expectations. Set a strong example for professionalism, inclusion, and accountability. Provide real‑time feedback and support to teammates when appropriate, escalating as needed. Help reinforce company values and contribute to a collaborative, feedback‑rich environment. Requirements Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities. Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays. Must have availability to work on Saturday and Sunday, excluding approved unscheduled time away. Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations. Proven track record of professionalism, reliability, and sound judgment in a customer‑facing environment. Comfortable standing for extended periods (up to 8+ hours) and able to lift or move at least 20 lbs. Capable of handling chemicals safely and following all relevant health, safety, and compliance protocols. Confident operating solo and taking ownership of floor leadership responsibilities when assigned. Brings a positive attitude, receives feedback well, and contributes to a collaborative, service‑oriented team culture. Benefits Paid Safe & Sick Leave Accrual FSA Health and Commuter Tax‑Advantaged Accounts 401(k) Retirement Savings Plan Exclusive Employee Discounts on Piercings and Jewelry Equal Employment Opportunity Studs is an equal opportunity employer and is committed to providing a work environment that fosters diversity, inclusion, and equal opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status. Studs considers qualified applicants with criminal histories. We comply with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which we operate. If you require an accommodation for the application process, please fill out this form. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Studs