Supervisor Patient Transport

Career Opportunity At Lehigh Valley Health Network

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Job Duties

• Assists with the administrative and operational tasks of the team.
• Participates in the performance improvement process which includes organizational departmental and patient satisfaction goals.
• Assists in the development and implementation of policies/procedures/protocols/standards to facilitate improved care practices and to promote a positive patient experience.
• Updates schedules and timecards daily and submits employees time cards bi-weekly.
• Assists in monitoring vacancy and turnover rates and implements unit programs to achieve minimal vacancies and reduce turnover.
• Assists with the assessment, planning, and implementation of transport services.
• Troubleshoots issues and works to resolve and/or develop solutions.
• Completes performance appraisal of team members.
• Participates in coaching, counseling, and mentoring of unit personnel.
• Provides clinical, technical, or informational services to staff, other disciplines, patients and/or families.

Minimum Qualifications

• Associate's Degree in business or healthcare.
• 3 years experience in leadership roles overseeing work processes.
• Knowledge of asset tracking and condition monitoring software and EPIC transport tracking software.
• Knowledge of the problem solving process in the identification and resolution of patient transport or other problems.
• BLS - Basic Life Support AHA - American Heart Association Upon Hire

Preferred Qualifications

• Bachelor's Degree in business or healthcare.

Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.