Care Manager (Northampton, MA)

Nonotuck Resource Associates is currently seeking a dedicated and experienced individual to join our team as a Care Manager. The Care Manager will play a crucial role in providing oversight and support for shared living homes, working closely with individuals receiving services, their families, caregivers, and service partners to enhance personalized services and relationships. If you are passionate about person-centered care and have experience in AFC, Shared Living, and Community Support, we invite you to apply.

ABOUT US

Nonotuck Resources Associates () is a community-based agency providing residential services to people with disabilities since 1972. We believe in the vision of life sharing and its transformative power of caring for a person in a home-setting, Nonotuck provides personalized supports to people by matching them with caring providers who open their hearts, their minds and their homes.

Just shy of 1,200 people receive Caregiving with Love in either Shared Living or Adult Family Care. Each person is surrounded by loving, dedicated, experienced and compassionate team members who provide values-based services driven by personal preference, community inclusion, and the goal of a diversity of freely given relationships.

Benefits:

• Sign-On Bonus $2,000
• 401(k) with Employer Match
• Health, Dental, & Vision Insurance
• Disability and Life Insurance
• Flexible Spending Account, Health Savings Account, and Dependent Care Account Options
• Paid Time Off
• 13 Paid Holidays
• Annual increase with Profit Sharing
• Hybrid Office/Work from Home Model
• Mileage reimbursement
• Flexibility

Care Manager (Full-time Exempt, Monday-Friday 40 hours/week)

Key Responsibilities:

• Member Intake and Assessments
  • Conduct the intake and assessments process, recruitment, and caregiver screening for new referrals and as required thereafter.
• Staff Recruitment and Management
  • Recruit, hire, train, schedule, and support Direct Care staff as needed.
  • Provide supervision, training, and evaluation of caregivers.
• Individualized Plans of Care
  • Develop and/or maintain detailed Individualized Plans of Care & assessments per service type.
• On-Site Visits and Meetings
  • Conduct on-site visits with each member and caregiver per determined need, and more often as needed.
  • Attend a variety of meetings, fully prepared beforehand, as required.
• Health Monitoring and Referrals
  • Monitor the health status/general needs of all members and caregivers to ensure proper care delivery, making referrals as needed.
  • Notify the team of any changes in health status and collaborate with the member’s physician and other pertinent parties.
• Team Collaboration
  • Work within your team to ensure effective communication and collaboration with agency employees, caregivers, families, guardians, people supported, and funding sources.
• Documentation and Progress Notes
  • Complete progress notes at each visit, along with other requirements per service type, and distribute and file accordingly.
• Discharges and Transitions
  • Plan for and implement appropriate discharges or transitions of care.
• Human Rights Officer and Committees
  • Serve as a Human Rights Officer per specific services.
  • Participate in meaningful committees across the agency.
• Educational Information and Training
  • Provide ongoing educational information and training to all members and caregivers on health and aging, including member-specific and seasonal health conditions.
• Multi-Role Functionality
  • Ability to function as an Adult Family Care - Care Manager, Community Support Specialist (CSS), DDS Care Manager, as needed.
• On-Call System and Weekend Work
  • Participate in the on-call system.
  • Work weekends as required during the course of the year.

Qualifications:

• Bachelor's Degree required.
• Social Work License, and two years of experience working with elderly or disabled adults preferred. 
• Recent experience with elders, those who have been diagnosed with ID/D, ABI, or who have chronic conditions affecting their ability to live safely in the community.
• Knowledge of AFC and DDS regulations and guidelines.
• Strong organizational and interpersonal skills.
• Ability to work collaboratively with a multidisciplinary team.
• Attention to detail and organizational skills.
• Valid driver's license with an excellent RMV record (subject to RMV background check).
• Background check required.

Affirmative Action / EEO Policy:

Nonotuck provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Nonotuck Resource Associates is an equal opportunity employer. We encourage individuals of all backgrounds and experiences to apply.

Wellness, Civility, and Diversity:

“I'm very thankful to be a part of the Nonotuck team. A company that tries to make a difference in the life of the employees and the people we serve is truly something I celebrate.” – Nonotuck Employee

At Nonotuck we believe that to care for others, we must care for ourselves and that in order to best support the people we serve, we must cultivate wellness in our own lives. The Nonotuck Wellness Initiative aims to strengthen the Nonotuck community by supporting individual wellbeing, so each person can show up as their best selves in service of our mission. Through wellness programs hosted by Nonotuck, dedicated wellness hours, and partnerships with leading wellness organizations, the Wellness Initiative is constantly evolving to meet the needs of our community.

Nonotuck has always been committed to employee wellness: with staff surveys, great health insurance at a reasonable cost, plenty of time off, good starting salary and yearly raises with potential profit sharing. In addition to these benefits and our core values, Nonotuck aims to foster a culture of kindness and civility through the Civility Initiative. The Civility Initiative began in 2009 to create Nonotuck as an island of civility in an ocean of incivility.

Nonotuck is deeply committed to Diversity, Equity and Inclusion. We are committed to fostering and maintaining a work environment where diversity, equity and inclusion are fully integrated into everything we do for the benefit of our employees and the people that we serve. Nonotuck welcomes people from all backgrounds and walks of life, and this is reflected in our largely diverse community.

Join Nonotuck Resource Associates and contribute to our mission of providing personalized and high-quality supports to individuals. We offer a supportive work environment, competitive compensation, and opportunities for professional growth.