Community Partnership & Growth Specialist
Ellie Mental Health - 107
Schedule: Part-time, 10 hours per week Reports to: Clinic Owner Work arrangement: Flexible mix of community outreach, remote administrative work, and occasional onsite meetings in St. Louis County and surrounding communities. About the Opportunity Ellie Mental Health – Concord is committed to making mental health care more accessible, approachable, and connected to the community. We seek a proactive, personable relationship-builder to nurture professional referral partnerships, expand appropriate clinical referrals, and grow awareness and participation in Path To Hope non-clinical education and community programs. This is not a flyer-distribution or general marketing role. Success requires listening to community partners, understanding our clinicians and programs, following through consistently, and connecting people with relevant resources. Key Responsibilities Community Partnerships & Referral Development Maintain meaningful relationships with existing referral partners, including healthcare providers, schools, community organizations, and behavioral-health professionals. Develop a focused pipeline of new partnerships through calls, emails, in-person visits, and selected networking events. Identify collaborative opportunities such as community presentations, educational workshops, and partner events. Clinical Referral Growth Learn Ellie Concord clinicians’ specialties, populations served, accepted insurance plans, and current availability. Coordinate with clinic leadership and scheduling to prioritize outreach aligned with actual appointment capacity and community needs. Track referral sources and referral-to-scheduled-intake trends; share barriers and opportunities for improvement. Path To Hope Community Program Growth Introduce Path To Hope educational series, workshops, and creative wellness programs to relevant schools, employers, parent groups, and community organizations. Develop partnerships that support registrations, attendance, and sustained community engagement. Help people find appropriate pathways to Ellie Concord clinical services when they request therapy, while clearly distinguishing non-clinical education from psychotherapy. Relationship Management & Collaboration Maintain an accurate, practical CRM or outreach tracker with contacts, conversations, next steps, and follow-up dates. Provide a brief weekly summary of outreach, referral trends, program opportunities, and next actions. Work with the Clinic Owner, clinic operations and scheduling teams, clinicians, and marketing partners to coordinate priorities and messaging. Use approved materials and follow privacy, confidentiality, and Ellie brand standards. Social Media & Digital Promotion (Preferred, Not Required) Identify partnership stories, community events, and educational offerings suitable for digital promotion. If experienced, support occasional social posts or content coordination for LinkedIn, Facebook, and Instagram, using approved messaging and permissions. Familiarity with Canva, scheduling tools, and basic social analytics is a plus; ongoing social media management is not the primary responsibility of this role. Illustrative Weekly Allocation 10 Hours Existing partner nurturing and follow-up - 3 hours New partnership development - 2 hours Path To Hope program outreach - 2 hours CRM and referral tracking - 1.5 hours Leadership coordination and reporting - 1.5 hours Qualifications & Attributes Strong interpersonal communication, curiosity, relationship-building skills, and reliable follow-through. Experience in community outreach, business development, healthcare marketing, nonprofit partnerships, or related work preferred. Interest in mental health, family well-being, and community education; clinical credentials are not required. Comfort with spreadsheets, CRM tools, email, and basic performance reporting. Sound professional judgment, discretion, independent time management, and reliable local transportation. Social media content creation, Canva, and digital promotion experience are valued extras. Measures of Success Meaningful partner touchpoints; new and re-engaged referral relationships; referrals and scheduled intakes attributable to partner outreach where trackable; Path To Hope program inquiries and registrations; timely follow-up; accurate CRM records; and progress against agreed monthly and quarterly goals. First 90 Days Days 1-30: Learn clinician services and Path To Hope offerings, review existing relationships, prioritize approximately 20-30 partners, and establish a tracking cadence. Days 31-60: Reconnect with priority partners, develop new relationships, and promote relevant programs. Days 61-90: Demonstrate consistent outreach, report early referral and program-engagement trends, and recommend improvements. Our Vision Meaningful growth begins with meaningful relationships. This specialist will help Ellie Concord become a trusted resource for compassionate clinical care, mental health education, and community connection - creating more pathways to hope. This is a remote position. #J-18808-Ljbffr Ellie Mental Health - 107
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