Patient Financial Counselor

$40k - $52k

TalentLNX LLC

Baltimore, MD

Patient Financial CounselorRevenue Cycle & BillingBaltimore, MarylandJune 29, 2026$40,000 - $52,000 / yearFull TimeApplication ends: **July 31, 2026**Apply Now### Job Description**Location:** Baltimore, MD (Greater Metro Area)We are hiring for a **Patient Financial Counselor** with a regional health system located in the US. This position is a full-time, direct hire opportunity.**Responsibilities:*** Meet with patients before, during, and after visits to discuss estimated out-of-pocket costs and payment options* Screen patients for eligibility in Medicaid, charity care, hospital financial assistance, and manufacturer copay programs* Assist uninsured and underinsured patients with insurance marketplace enrollment and benefits applications* Set up payment plans and negotiate self-pay balances within organizational guidelines* Verify insurance benefits and provide patients with clear explanations of their coverage and liability* Collaborate with patient access, billing, and social work teams to resolve complex financial cases* Maintain accurate documentation of all financial counseling interactions in the patient accounting system* Track and report on financial assistance utilization, self-pay conversion rates, and collection metrics* Prepare cost estimates for scheduled procedures and communicate financial expectations to patients prior to service**Qualifications:*** High school diploma required; associate degree in healthcare administration or business preferred* Minimum 2 years of experience in patient financial services, medical billing, or healthcare customer service* Knowledge of Medicaid eligibility, financial assistance programs, and insurance marketplace enrollment* Experience with hospital billing systems and patient accounting platforms* Bilingual (English/Spanish) is a strong advantage* Empathetic communication style with ability to discuss sensitive financial topics professionally**Schedule:*** Full-time position* Standard business hours* Standard full-time hours per pay period**Salary Range:** The salary range for this position is approximately $40,000 – $52,000 annually ($19.23 – $25.00 per hour), based on experience and qualifications. Relocation assistance may be available for qualified candidates.**Interview Process:*** Selected candidates will participate in a multi-step interview process, including an initial screening with TalentLNX followed by interviews with department leadership.---**Equal Opportunity Employer:** TalentLNX is committed to equal employment opportunity and a diverse, inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Vacancy posted 1 day ago

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