Assistant Store Manager (Miami Beach)

Assistant Store Manager

Eberjey is looking for a motivated Assistant Store Manager to work in partnership with the Store Manager to lead, develop and support our store retail team to meet and/or exceed sales goals. The Assistant Store Manager should be a versatile individual with prior leadership experience in a retail environment and an understanding of translating a brand's unique aesthetic to drive sales, establish and maintain client relationships and provide an excellent customer experience. The role is responsible for training staff and sharing feedback to ensure the team maximizes the expectations of their roles, while assisting the Store Manager to elevate the overall store experience. The ideal candidate must be able to perform multiple duties in an organized manner and possess the ability to effectively lead teams and manage individuals towards accomplishing set goals.

Support the Store Manager in recruiting, developing and training team members to uphold expert product knowledge, brand values and unique visual aesthetic to provide a consistent customer experience

Lead the sales floor and drive desired store results through positive coaching and team accountability

Display leadership and apply effective team development skills to cultivate a welcoming environment through detail-oriented, concierge-style service

Connect with customers in a friendly, approachable manner and deliver an engaging customer experience

Meet monthly personal selling goals and help the store team achieve daily store sales and KPI goals

Grow a loyal customer database by providing a warm and welcoming brand experience, staying up to date with company initiatives and connecting with the local community

Provide customers with sizing/fitting sessions and style guidance in line with our brand aesthetic

Provides customers with the perfect bra fit by asking effective questions and assisting in fitting rooms as needed

Become a product expert by maintaining excellent product knowledge of current and incoming styles

Represent the brand positively and contribute to our inclusive culture

A strong leader with 2+ years of management experience and 4+ years of retail experience

A passion for customer experience, driving sales, local community, and fashion

Proven customer service and sales skills with a strong track record of building loyal clientele

A results-focused leader with a proven track record of team development and clear communication style

Excellent leadership and people management skills

Excellent written and verbal communication skills

Ability to work nights, weekends and holidays as needed

Working knowledge of POS systems (KWI back office is a plus!)

Must have basic computer skills, including Microsoft Outlook, Microsoft Excel and the ability to use iPad/laptop, Mobile POS and Internet

Must be able to stand for extended periods of time, carry up to 10 lbs, move freely on a ladder, and have the ability to bend and reach as necessary

An inviting, energetic environment that embodies our female-founded, entrepreneurial mentality

Seasoned industry leadership committed to your professional development in the fashion retail industry

Competitive pay, generous employee discount, clothing allowance and special perks

Commission bonus

For over 28 years, Eberjey has created a space where you can feel truly yourself. A state of mind where the outside world fades and your inner voice reigns. This is the essence of living an authentic life. And it's more important than ever. When the brand was founded in 1996, the lingerie market was dominated by designs that focused more on capturing the male gaze than on the women wearing them. Eberjey introduced comfortable styles women could feel confident in, and soon after created the iconic Gisele PJ's that launched the brand to the next level. With a fast-growing DTC business, five retail locations, and wholesale partners worldwide, we believe in bringing comfort and joy home to as many people as we can. Join us on our journey as we continue to create styles and spaces that encourage softness, ease, confidence, and total authenticity. Eberjey is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Stage 1: Applied

Stage 2: Interview

Stage 3: Hired

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