Accounts Receivable Specialist

Accounts Receivable Specialist

Specialty Appliances is growing and seeking to hire an additional Accounts Receivable Specialist to join our team. The Accounts Receivable Specialist is responsible for ensuring the accurate and timely processing of customer payments. The successful candidate will perform daily A/R tasks, maintain organized A/R records, and facilitate professional communication with customers regarding outstanding balances. The ideal candidate will have excellent attention to detail and be great at communicating with customers on the phone and by email!

Requirements

Minimum Qualifications

• High School Diploma or equivalent required; college coursework in accounting is a plus.
• At least one year of experience in Accounts Receivable.
• Excellent attention to detail and strong problem-solving skills.
• Ability to communicate clearly and professionally with customers and internal team members.
• Strong computer skills with the ability to jump between multiple systems.
• Experience with MS Office and Excel is strongly preferred.
• Ability to read, write, speak, and understand English.

Competency Requirements/Job Duties

• Reliable and consistent attendance and punctuality.
• Monitor and record incoming payments for all three locations, ensuring funds are applied to the correct accounts.
• Account Reconciliation: Identify and resolve basic billing discrepancies to maintain the integrity of customer ledgers.
• Customer Communication: Conduct routine outreach via phone and email to provide payment reminders and address general billing inquiries.
• Team Collaboration: Support regional staff and office managers with administrative tasks related to account status and daily deposits.
• Document and maintain A/R notes for past due customers.
• Determine which past due accounts need to be contacted by Management.
• Submit accounts to collections as requested.
• Ability to remain calm, courteous, and professional when dealing with all types of people.
• Safeguard and protect confidentiality of company and patient information as defined by the company's Confidentiality Agreement.
• Follow all safety requirements and use personal protective equipment where required.
• Understand how one's performance can impact the success of the organization.

Benefits Available, include:

• PTO after 1 year
• 9 Paid Company Holidays (after 90 days)
• Medical, Dental, & Vision Insurance (after 90 days)
• Short-term and Long-term Disability Insurance (after 90 days)
• Life Insurance (after 90 days)
• 401(k) Plan with Company Match (after 90 days)