Access Control Technician

Access Control Technician

St. Johns County residents enjoy a healthy quality of life with many perks including one of the top rated public school systems in the State of Florida, miles of beach shoreline, peaceful estuary scenery of the St. Johns River, long established agriculture and equestrian scene, and the nation's oldest city, historic St. Augustine. In 2019 St. Johns County was ranked the 10th fastest growing county in the United States showcasing that there is truly something for everyone in St. Johns County!

The St. Johns County Facilities Management Department is seeking an Access Control Technician to maintain, repair, install, configure, and troubleshoot the County's access control, security, and camera systems. The position focuses on low-voltage security technologies, including badge/card readers, video surveillance, intercoms, alarms, gates, and related equipment.

The ideal candidate will be able to work independently, diagnose, and resolve technical issues, and communicate effectively with vendors, contractors, and County departments. Strong computer skills, attention to detail, reliability, and the ability to follow projects through to completion are important for success in this role.

The Facilities Management Department provides comprehensive facilities services including property management and maintenance for all properties and buildings owned by the St. Johns Board of County Commissioners. The department delivers the full spectrum of facilities management services for approximately 2 million square feet of County facilities. These properties range from general administrative offices, and judicial facilities to library and recreational facilities. In addition, the department provides in-house small construction services and project management of building repairs and renovations.

The ideal candidate must possess St. Johns County's core values of Dedication, Openness, Adaptability, Visionary, Fiscal Responsibility, Integrity, and Humility.

Essential Responsibilities

• Installs, configures, programs, troubleshoots, diagnoses, maintains, and repairs electronic access control and security systems to ensure reliable operation and compliance with established security requirements.
• Establishes, maintains, and ensures consistent application of access control assignments, security codes, access levels, and system programming standards necessary to support County operations.
• Processes and issues access control badges and credentials for County personnel and employees of other Constitutional Offices, as authorized.
• Performs daily system checks and inspections; identifies malfunctions and makes necessary programming, configuration, calibration, and operational adjustments to maintain proper performance of access control and security equipment.
• Conducts preventive maintenance, inspections, testing, and minor repairs of access control systems, electronic locks, doors, gates, video surveillance systems, and related security equipment; maintains accurate service records and inspection logs.
• Repairs and maintains electronic gates, doors, locks, card readers, request-to-exit devices, door position switches, and other access control and security hardware.
• Coordinates with Information Systems, contractors, vendors, and other County personnel to troubleshoot and resolve access control and security system issues and to support installation, maintenance, and repair activities.
• Assists with the installation, termination, testing, and troubleshooting of electrical, data, and coaxial cabling associated with access control and security systems.
• Provides onsite access, coordination, and technical support to vendors and contractors performing work on access control, security, and related building systems.
• Collaborates with supervisors and other staff to define project scope, understand operational requirements, confirm specifications, coordinate work, and ensure timely and satisfactory completion of assigned projects.
• Performs security-related building maintenance and repair activities associated with doors, locks, gates, access control equipment, and related infrastructure in County facilities.
• Maintains required documentation, service records, equipment inventories, system information, and maintenance logs related to access control and security systems.
• Follows established security and safety protocols while working at the Criminal Justice Facility and related buildings.
• Responds to after-hours outages, as assigned.
• Maintains a full-time presence on the job.
• Performs other duties as assigned.

Essential Requirements

• High school diploma or equivalent recognized certification.
• A minimum of five (5) or more years of related experience in facility maintenance, physical security systems, access control systems, or related technical/maintenance work.
• Must possess and maintain a valid Florida driver's license and any other endorsements necessary to legally operate vehicles used while assigned to this position.
• Must possess good interpersonal and communication skills to serve others.
• Must be able to comprehend, speak and write the English language.
• Must be able to operate a computer.

Essential Skills

• Knowledge of electronic access control systems and security equipment.
• Knowledge of current technology trends and solutions, computing and network standards, protocols, and procedures.
• Knowledge of installation, configuration, maintenance, upgrade and operation of computer hardware, software and peripherals.
• Skill in the installation, and maintenance of computer hardware, and software.
• Skill in the analysis of problems and the development and implementation of solutions.
• Skill in safe operation of job-related hand tools and power equipment.
• Skill in the analysis of problems and the development and implementation of solutions.
• Skill in the preparation of clear and precise administrative reports.
• Skill in oral and written communication.

Environmental Demands

• Working Conditions may include some exposure to environmental changes (e.g., outdoor weather and/or field conditions, warehouses, garages, etc.), extreme noises, odors, heights and/or dust.
• Physical Activity may include sitting, walking, lifting heavy objects up to 25lbs, kneeling, crouching, reaching, or standing.

Salary Range: $54,870.40 - $73,278.40

Compensation Grade: BCC PG17

Department: Facilities Maintenance

Location: 2416 Dobbs Road St. Augustine, FL 32086

St. Johns County Board of County Commissioners is a drug free workplace and equal opportunity employer. All employment actions are taken without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

An applicant eligible for Veteran's Preference who believes he or she was not afforded employment preferences in accordance with Florida law may file a complaint requesting an investigation with the Florida department of veterans affairs. Veteran's Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL 33778. A complaint must be filed within 60 calendar days from the date that the notice of hiring decision is received by the applicant or within three calendar months of the date of the application is filed within the employer if no notice is given. If no notice is given, it is the responsibility of the preferred applicant to contact the employer to determine if the position has been filled.