Shift Leader

Shift Leader – Chick-fil-A Location: Chick-fil-A | Montgomery Plaza, Texas Job Type: Full-Time / Part-Time Compensation: Competitive Pay + Leadership Growth Opportunities Lead With Purpose. Serve With Excellence. At Chick-fil-A, our leaders set the tone. We’re seeking driven, dependable Shift Leaders who not only understand the importance of smooth operations, but also lead with integrity, professionalism, and a positive attitude — even in the busiest moments. As a Shift Leader, you’ll play a critical role in supporting our team, upholding our high standards, and ensuring every guest receives a remarkable experience. If you’re a natural encourager who leads by example and can confidently guide a team through a successful shift, this is the role for you. Why This Role Matters Team Culture: Your attitude affects morale, energy, and how your team shows up Guest Experience: You help ensure fast, accurate, and friendly service at all times Operational Excellence: You maintain flow, productivity, and food safety standards Professional Development: You mentor others while continuing to grow yourself Key Responsibilities Lead and supervise Front and/or Back of House team members during shifts Ensure smooth shift transitions and consistent execution of restaurant standards Maintain a calm, solution-focused mindset in high-pressure situations Communicate effectively with team members, leadership, and guests Provide real-time coaching, feedback, and encouragement to team members Monitor cleanliness, food safety, and speed of service Handle guest concerns professionally and promptly Serve as a role model by upholding Chick-fil-A values and creating a positive work environment You're a Great Fit If You… Lead with humility, confidence, and a servant’s heart Take initiative and follow through with excellence Bring a consistently positive attitude, even on tough days Stay composed, professional, and emotionally intelligent under pressure Are committed to helping others grow Thrive in fast-paced environments Communicate clearly and respectfully with all team members and guests Understand how to balance people and performance Qualifications Must be at least 18 years old Previous leadership or supervisory experience preferred Able to work a flexible schedule including early mornings, evenings, and Saturdays Able to lift 10–65 lbs and stand for extended periods Authorized to work in the U.S. Strong understanding of restaurant operations a plus Perks & Benefits Competitive Pay Based on Experience Sundays Off Flexible Scheduling Free Meals During Shifts Leadership Training and Development Employee Assistance Program (EAP) Opportunities for Promotion (including Director Roles) Tuition Assistance & Scholarships A team that values your voice, your attitude, and your leadership Apply Today! If you’re ready to step into a leadership role where attitude, character, and service matter, we’d love to meet you. Grow your career with Chick-fil-A and help lead a team that’s passionate about people, purpose, and excellence. #J-18808-Ljbffr Workstream