2026 Cincinnati Open Volunteer Ticket Sales

Ticket Office Volunteer

The Ticket Office Volunteer plays a critical, front-line role in delivering an exceptional fan experience at the Cincinnati Open. Volunteers support ticket sales, guest services, and on-site operations by assisting patrons with ticketing needs, answering questions, and ensuring efficient service at high-traffic touchpoints throughout the venue. This role is ideal for individuals who enjoy working in a fast-paced, team-oriented environment and take pride in providing outstanding customer service during a world-class sporting event.

Qualifications & Requirements:

• Strong customer service skills with a friendly, approachable demeanor
• Comfortable interacting with large crowds in a fast-paced environment
• Basic computer proficiency and ability to learn ticketing systems
• High attention to detail, particularly when handling transactions and ticket distribution
• Ability to remain calm and professional under pressure
• Strong communication skills, both verbal and interpersonal
• Interest in sports, live events, or guest experience is a plus
• Must be 18 years of age or older
• Must be available to work assigned shifts during the Cincinnati Open
• Ability to stand for extended periods and work in outdoor conditions
• Attendance at a mandatory training session prior to the tournament is required
• Can be used for internship credit

Shift Expectations:

• Average shift length: approximately 68 hours
• Must commit to a consistent shift schedule throughout the event
• Peak activity periods require flexibility, energy, and a team-first mindset

You'll thrive in this role if you are:

• Are energized by helping others and delivering outstanding customer service.
• Enjoy working in a fast-paced, team-oriented environment.
• Take initiative and seek out opportunities to contribute beyond your core responsibilities.
• Value collaboration and want to be part of a positive, high-performing team.
• Are passionate about sports, live events, and creating memorable experiences for fans.

Incentives:

• Choice of two tickets to a select day
• Uniforms
• Daily Meal Allowance
• Credential
• Parking
• Volunteer Celebration
• Gift Card
• Much more!

*You must be able to secure your own housing and transportation for the duration of your commitment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.