Pediatric Dental Office Manager

Job Description

Job Description

Are you ready to be the heart of the happiest dental office in town? Join us as our Full-Time Office Manager at Happy Kids Dentistry, located in the vibrant communities of Auburn & Federal Way. You'll lead both our business and clinical teams, keeping the whole office running smoothly and creating a delightful experience for kids and their families. This onsite role lets you work side by side with an amazing team and make every visit a good one!

With a pay range of $32-35, depending on your experience, you'll be rewarded for your leadership, enthusiasm, and dedication. Here, every day is an adventure filled with laughter and joy. If you're looking to brighten young smiles and build a team that loves coming to work, this is the perfect opportunity for you! You'll enjoy great benefits, including Medical, Dental, Vision, 401(k), Paid Time Off, long-term disability, and bonus. Don't miss your chance to join a team that truly values positivity and fun!

Who are we? An Introduction

On a good day we change smiles, on a great day we change a life! Join our team and make a difference in children's oral health! Our Vision: at our practice, we are dedicated to improving the lives of children across Washington State by enhancing their oral health. We treat every child as if they were our own, ensuring they receive the best possible care.

What it's like to be an Office Manager at Happy Kids Dentistry

As our Full-Time Office Manager, you'll be the cheerful leader who keeps both the front office and the clinic humming. You'll guide, coach, and support our business team and our clinical team (dental assistants and sterilization), making sure schedules are covered, patient flow is smooth, and everyone has what they need to do their best work. You'll partner with our providers to keep the schedule full, the operatories ready, and supplies and equipment stocked.

On the business side, you'll keep a keen eye on production, collections, and daily reconciliation, and work with insurance carriers to resolve claims and eligibility questions. You'll make sure infection control, OSHA, and HIPAA standards are followed, welcome and train new team members, and resolve patient and parent concerns with warmth and professionalism. You'll also track office goals and share results with leadership. Join us and help create a place where happy smiles, and happy teams, start!

What we're looking for in an Office Manager

To thrive as our Office Manager, you'll need a unique blend of leadership, clinical know-how, and heart. A clinical background, such as dental assisting experience, helps you understand and support our clinical team and our providers. Experience leading a team, or a drive to grow into leading one, will help you build trust, give caring and honest feedback, and keep everyone feeling valued.

A cheerful, kind, and open-minded attitude is crucial, because you set the tone for the whole office. Staying calm under pressure and multitasking well will help you navigate the hustle and bustle of a busy pediatric dental office with ease. Strong organization and communication skills will keep the schedule, the paperwork, and the people all on track.

If you're proactive, dedicated, and ready to create a positive environment, this role could be the perfect fit!

Knowledge and skills required for the position are:

• 3+ years of dental office experience, including 1–2+ years in a lead or supervisory role
• Clinical background, such as dental assisting experience or a Washington dental assistant credential
• Experience leading both clinical and business team members
• Working knowledge of dental insurance, billing, and front office workflows
• Extremely comfortable with computers and technology (Denticon experience preferred)
• Organized, detail-oriented, and proactive
• Cheerful, kind, and open-minded
• Calm under pressure and able to multitask
• Professional in communication and presentation
• Pediatric dental experience is a plus

Connect with our team today!

We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process, because we know your time is valuable. If you're ready to take your leadership skills to the next level and join a team that values hard work and good times, complete our application today!