PM Director of Operations

Job Description

Job Description

PM Director of Operations

As a Manager, you have one of the most important jobs at our Chick-fil-A restaurant: you are in charge of ensuring that every guest is treated with honor, dignity, and respect as well as ensuring the team has all the resources and skills necessary to perform their jobs.

Primary Responsibilities:

● Guest Experience - You are responsible for ensuring each guest has a

"REMARK"able experience during their visit with us. This means utilizing the team to their strengths and reallocating when necessary. You also need to be in-touch with the needs of the guest during the shift.

● HUSTLE - We are a quick service restaurant. The expectation from our guests is that they are served quickly and with a smile. Hustle is accomplished with care and efficiency.

● Culture - Creating "REMARK"able experiences does not just stop with our guests. Our Team Members are the heartbeat behind everything we do. It is your responsibility to ensure that the Team knows/learns the expectations for their roles and are encouraged along the way.

● Cash Control - You are responsible for the flow and control of cash during your shift. Maintaining thorough cash controls and holding accountable discrepancies are a critical part of keeping the restaurant profitable.

● Food Quality - We are first and foremost a restaurant. Serving "crave"able food is what brings guests in the doors and keeps them coming back.

● Food Safety - The safety of our guests, particularly food safety, is paramount.

Being aware of your behavior and actions as it affects food safety in the restaurant is critical and one of the most important things you will do.

● You alone are responsible for knowing and following ALL unit policies

● Leadership Development - A key part of what makes us great is that we pour into the lives of those we lead, developing strong leaders for the future every day.

● Protect the interests of the Operator

Working at Chick-fil-A at Winder is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A.

Flexible Hours

You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. A qualified candidate for this role should expect to work 2pm-11pm 4-5 days a week.

Closed Sunday

All Chick-fil-A Restaurants are closed on Sundays so you can have a day off to spend with family and friends.

Work Directly with a Chick-fil-A Operator

The Operator is an independent business person, responsible for the operation of the Restaurant, who invests time in his or her employees, teaching them important business skills for the future.

College Scholarships

At Chick-fil-A, we believe everyone deserves an education. We offer $1,000 Leadership Scholarships to employees who qualify. We also offer an additional $1,000 S. Truett Cathy Scholarship to a limited number of qualifying team members who are chosen by an independent panel each year.

Competitive Pay

Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.

It’s a Great Place to Work

At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A Restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

Job Types: Full-time

Pay Rate: $17.00 - $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Evening shift
• Night shift
• Overtime
• Weekend availability

Ability to commute/relocate:

• Winder, GA 30680: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 10% (Preferred)

Work Location: In person