Onsite Support Specialist

Job Description

Job Description

Join a high-impact staffing team supporting a client site in Richardson, TX as an In-House Associate Onsite Support Specialist . In this full-time, contract role, you’ll manage onsite workforce operations and drive recruiting for skilled trades. You’ll be the go-to resource for associates and client leadership: handling day-to-day questions, resolving issues, and helping maintain a safe, productive work environment.

This role blends hands-on associate support with structured onboarding processes, including I-9 verification, USV updates, and record management in Bullhorn (ATS). This position is fully onsite. Military-connected talent is encouraged to apply.

Benefits

• Job type for this position is full-time, contract employment at the client site.

• Pay rate for this role is $25.00 per hour for all hours worked.

• Scheduled working hours are 9:30 PM to 6:00 PM, Monday through Friday.

• Primary work location for this position is Richardson, TX 75082 at the client facility.

• Expected start date for this position is ASAP, subject to hiring process completion.

• Performance in this role is rewarded based on hustle, accountability, and consistent delivery.

What You Will Do?

• Serve as the onsite point-of-contact for associates and client leadership, providing consistent support and communication.

• Perform daily check-ins with talent, documenting updates and escalating associate concerns when needed.

• Conduct safety walks throughout the facility and reinforce established site safety expectations with associates.

• Provide coaching and counseling support to associates with professionalism and empathy in all interactions.

• Assist with day-to-day associate questions and issue resolution, coordinating with client leadership when appropriate.

• Support recruiting and onboarding processes after completing training, following defined procedures and timelines.

• Verify IDs in-person and complete I-9 requirements accurately to maintain legal and policy compliance.

• Keep candidate records up to date in Bullhorn (ATS), ensuring complete, accurate, and current information at all times.

Your Skills

• Ability to communicate clearly and professionally, building trust both onsite and over the phone with associates and client leadership.

• Previous experience working with skilled trades, manufacturing, or similar industries, supporting frontline or operational roles.

• Strong organizational skills with reliable follow-through and high attention to detail in all tasks.

• Comfort managing multiple responsibilities at once without losing momentum or missing deadlines.

• Driven and resourceful work style, not intimidated by clear performance expectations or measurable goals.

• Proven responsiveness and proactive problem-solving approach when addressing associate needs and client inquiries.

Interested?

If you are interested in the In-House Associate Onsite Support Specialist position, please submit your application with an up-to-date resume through the appropriate application channel. A recruiter will review your background against the role requirements, including experience in skilled trades, manufacturing, or similar environments and familiarity with onsite workforce support. Qualified candidates may be contacted for further discussions to review communication skills, organizational abilities, and experience with onboarding processes such as I-9 verification and use of Bullhorn (ATS). Throughout the process, you can expect clear communication regarding next steps, timelines, and any additional information needed to move your application forward. Military-connected talent is encouraged to participate in the application process.

Pay Details: $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to -privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.