Patient Acquisition Specialist

Job Description

Job Description

Go Flow Concierge Wellness is seeking a motivated, people-focused Patient Acquisition Specialist to serve as the first point of connection for prospective patients and referral partners. This role is essential to our growth and patient experience, acting as the bridge between community outreach, marketing efforts, and our clinical care team.

The Patient Acquisition Specialist is responsible for engaging prospective patients through inbound and outbound communication, responding to leads generated from marketing campaigns, community partnerships, referrals, and direct inquiries. This individual educates potential patients on our services, assesses their needs, verifies readiness to begin care, and guides them smoothly through the intake and onboarding process within our EHR platform.

Success in this role requires strong communication and relationship-building skills, a sales-minded yet patient-centric approach, and the ability to manage and track leads accurately within our CRM and scheduling systems. The ideal candidate is highly organized, comfortable with phone-based engagement, and committed to delivering a professional, compassionate, and compliant patient experience while adhering to HIPAA and healthcare privacy standards.

As a key member of the Go Flow Concierge Wellness team, the Patient Acquisition Specialist helps ensure that every prospective patient feels informed, supported, and confident as they transition from first contact into high-quality, personalized care.

Go Flow Concierge Wellness by Health Industry Designs is a new age and revolutionary concierge wellness company providing, physical therapy, comprehensive wellness coaching memberships, muscle and joint wellness and performance services, weight management for injury prevention and physical performance to our clients at our office and virtually.
Our office location offers a central location to offer and manage our concierge wellness model to grow and scale our services with additional team members.
Our Core Values include empowering busy adults, professionals, corporate workers, and middle-aged athletic enthusiasts to live their best life by offering our comprehensive wellness coaching model. We will be adding wellness offerings to benefit the needs of teenagers and active retirees.
Targeting muscle and joint health, posture, body composition, stress, pain, boosting high performance, and improving awareness of healthy lifestyle options are the areas targeted to deliver a true concierge experience tailored to our client's greatest needs and interests.
*We invite you to be an instrumental part of an opportunity to help build and grow a small company that prioritizes healthy relationships and participation of their employees.

Company Description

Go Flow Concierge Wellness by Health Industry Designs is a new age and revolutionary concierge wellness company providing, physical therapy, comprehensive wellness coaching memberships, muscle and joint wellness and performance services, weight management for injury prevention and physical performance to our clients at our office and virtually. \nOur office location offers a central location to offer and manage our concierge wellness model to grow and scale our services with additional team members. \nOur Core Values include empowering busy adults, professionals, corporate workers, and middle-aged athletic enthusiasts to live their best life by offering our comprehensive wellness coaching model. We will be adding wellness offerings to benefit the needs of teenagers and active retirees.\nTargeting muscle and joint health, posture, body composition, stress, pain, boosting high performance, and improving awareness of healthy lifestyle options are the areas targeted to deliver a true concierge experience tailored to our client's greatest needs and interests.\n*We invite you to be an instrumental part of an opportunity to help build and grow a small company that prioritizes healthy relationships and participation of their employees.