Automotive BDC Representative/Call Center

Job Description

Job Description

Automotive BDC Representative / Call Center

Stearns Ford

Do you have what it takes to excel in a fast-paced, high-volume sales environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven internet sales professionals for new and used vehicles.

Responsibilities

• Monitor and respond to all Internet leads (referral services and website)
  
• Develop client prospecting file upon lead receipt
  
• Quote pricing, rates and inventory availability
  
• Meet and greet prospects (by appointment)
  
• Present and demonstrate inventory
  
• Receive credit applications (manually and online)
  
• Remain up-to-date on products, market trends and certifications
  
• Understand and implement dealership sales process
  
• Maintain Customer Service Index (CSI), Gross Average and monthly units to dealership standards
  
• Take digital photos for posting on website
  

·        Must be familiar with Client Relationship Management (CRM) software

Compensation:

• Compensation is based on experience and is competitive with the retail automotive industry.
  
• We offer excellent benefits.
  

Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.