Staff Software Engineer - Identity and Privacy

Ro is a direct‑to‑patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end‑to‑end healthcare experience spanning from diagnosis to delivery of medication to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. The Role As a Staff Software Engineer on Ro’s Identity and Privacy team, you will build and scale systems that support secure user identity and privacy‑first data practices. This includes authentication, user lifecycle management, consent, and data governance—ensuring Ro’s technical foundation supports both patient trust and business growth. What You’ll Do Build and maintain privacy‑first, distributed data systems and consent management systems that comply with consumer privacy regulations. Design and operate high‑throughput, event‑driven architectures (e.g., Kafka, streaming systems) for collection, processing, and distribution of first‑party data. Contribute to authentication and identity systems, including user lifecycle management, access controls, and multi‑factor authentication. Architect and scale asynchronous data pipelines and event processing systems for real‑time and batch use cases. Partner with marketing and growth teams to enable privacy‑compliant advertising, CRM, and analytics workflows. Implement privacy‑preserving techniques (e.g., anonymization, tokenization, minimization) and ensure compliant data flows to third‑party platforms. Collaborate with security and legal teams to enforce data governance, retention, and compliance policies. What You’ll Bring To The Team 8+ years of software engineering experience (2+ years at Staff or above level) with a focus on distributed systems, data infrastructure, privacy, or security. Strong proficiency in Python and experience building scalable, production‑grade systems. Deep experience with distributed systems, including streaming platforms (e.g., Kafka), event‑driven architectures, and asynchronous processing. Experience designing and operating data pipelines, eventing systems, and first‑party data platforms. Familiarity with authentication and identity systems (e.g., OAuth, session management, MFA, user lifecycle management). Experience using agentic coding tools to improve development velocity, reduce workflow friction, automate repetitive tasks, and increase system visibility—while maintaining strong engineering judgment and ownership of outcomes. Experience in regulated environments and strong ownership in driving complex, cross‑functional technical initiatives. We’ve Got You Covered Full medical, dental, and vision insurance + OneMedical membership Healthcare and Dependent Care FSA 401(k) with company match Flexible PTO Wellbeing + Learning & Growth reimbursements Paid parental leave + Fertility benefits Pet insurance Student loan refinancing Virtual resources for mindfulness, counseling, and fitness Compensation The target base salary for this position ranges from $211,700 to $292,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job‑related knowledge, skills and experience. These considerations may cause your compensation to vary. Location Ro recognizes the power of in‑person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri‑state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri‑state area, you will be able to join in‑person collaborations throughout the year (e.g., during team on‑sites). Equal Opportunity At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law. Accessibility Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [emailprotected] . Recruitment Tools Statement We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job‑related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans. Policy See our California Privacy Policy here. #J-18808-Ljbffr Ro