Medical Front Desk Receptionist
$24 per hourNew York Health
Medical Front Desk Receptionist - Float
Location: Suffolk County, NY - Patchogue, Smithtown, Port Jefferson, Wading River
Hours: Monday-Friday (5/8.5hr shift between the hours of 7:30am-8pm) Organization: New York Health (NYH) - OBGYN
In this role, you will:
- Be responsible for the daily opening and closing procedures of the office
- Welcome all patients and visitors by greeting them in a pleasant, professional manner
- Assist in comforting patients and maintaining reception area
- Answer telephones; respond to inquiries; resolve issues; schedule patient appointments
- Collect co pays and balance total finances of the office on a daily basis
- Assist patients with the completion of all necessary forms and documentation
- Build and maintain patient records through the use of the practice EMR system
- Build, monitor and maintain physician schedules according to suggested scheduling rubrics
- Assist with the daily distribution of quality assurance surveys and prevention screenings
- Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse
- Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately
- Protect patient privacy by adhering to the HIPAA confidentiality guidelines
- Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary
- Maintain daily operations of the office by following standard policies and procedures
- Perform tasks as assigned for special projects
We require:
- High School diploma with at least 2 years of patient facing reception experience
- Bachelor's Degree preferred
- Excellent oral and written communication skills
- Ability to accept direction and work within a team concept
- Strong customer service skills.
- 1yr of an EMR experience-Preferred
What we offer:
Salary: Starting at $24 per hour
Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)
$19 - $21 per hour
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