Stocking Team Associate

Stock Associate (Top of the Rock - Rockefeller Center)

New York, New York, United States

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

Schedule: 25 hours/week | Shifts between 7:30AM3:30PM or 3:00PM12:00AM Business Hours: MondaySunday, 7:00AM12:00AM

Behind Every Great Store Is a Great Team

Top of the Rock at Rockefeller Center is one of New York City's most celebrated attractions, offering panoramic skyline views and a refined, world-class guest experience.

To support peak season operations, we're seeking detail-oriented, dependable Support/Stock Associates who thrive behind the scenes and help ensure operational excellence. As a Support/Stock Associate, you play a critical role in keeping our retail spaces and pop-ups organized, fully stocked, and visually aligned with brand standards. Your work directly supports sales performance and the seamless guest experience that defines Top of the Rock.

This seasonal role provides valuable operational experience, with potential consideration for future opportunities based on performance and business needs.

Why This Role Matters

Every memorable guest experience begins with a well-prepared store. As a Support/Stock Associate, you ensure the right products are available at the right time, presented beautifully, and accurately tracked. Your work behind the scenes directly supports revenue, operational efficiency, and the overall guest experience, making you an essential part of one of New York City's most iconic attractions.

What You'll Do

• Receive, unload, and process incoming shipments
• Organize and store merchandise accurately
• Replenish sales floor and popup inventory
• Execute visual merchandising and product placement plans
• Track inventory levels and conduct periodic audits
• Maintain a clean, safe, and orderly stockroom
• Follow company policies and safety standards
• Assist leadership with operational projects as needed

What You Bring

• Strong organizational skills and accuracy in inventory handling
• Ability to work independently in a fast-paced environment
• Team-oriented mindset with clear communication skills
• Comfort using inventory or retail systems
• Prior stockroom or retail experience preferred

Qualifications

• High School Diploma or equivalent required
• 12+ years of related experience preferred
• Flexible availability, including weekends and holidays
• Professional attitude and reliability

Physical Requirements

• Ability to lift and move merchandise up to 60 lbs.
• Ability to stand and move for extended periods
• Ability to operate inventory systems and equipment as needed

Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy.

Pay Range

$18 - $18 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process.

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

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Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.