Customer Service Representative

Dealer Services Specialist II Love cars? Love people? You might just love this job. We're on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses. This isn't your average desk job. You'll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day keeping everything running like a well-oiled machine. Perks? You bet: Competitive pay Referral bonuses once you're on board 30+ days of paid vacation and company holidays per year (from day 1) Great healthcare benefits from day 1 10 days of free child or senior care through Care.com Generous 401(k) with up to 8% company match Employee discounts on hundreds of items Great coworkers who love being part of a team Here's what you'll be doing: Representing the dealer sales lane on sale days Promoting Manheim's awesome products and services Helping dealers get vehicles ready for auction Negotiating bids, consulting on pricing, and offering reconditioning advice Solving problems and being the friendly face our clients count on Who You Are: Quick thinker, problem solver, relationship builder and ready to make every auction day a success. Minimum: A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field. Strong communication and interpersonal skills. The ability to perform at a high level and adapt within a fast-paced team environment. The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds. Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus Preferred: 1 to 3 years of auction experience or 2 to 4 years of dealership experience. Previous experience in sales support role. Bilingual English/Spanish a plus Cruise into the fast lane with us. Join Cox today!