Business Operations Analyst | $90/hr | Remote

Business Operations Experts, Process Improvement & Workflow Specialists. Remote AI Project

We are seeking experienced Business Operations Professionals, Process Improvement Specialists, Operations Analysts, and Workflow Experts to contribute to a remote AI project focused on designing realistic operational benchmark tasks.

You will turn real-world business operations workflows into challenging, structured tasks that test whether AI systems can correctly analyze documents, follow processes, make operational judgments, and produce accurate outputs.

What You’ll Do

• Design realistic multi-step tasks based on actual business operations workflows.
• Create scenarios involving reporting, process management, workflow execution, operational analysis, and quality assurance.
• Develop clear instructions and realistic supporting materials such as spreadsheets, system exports, reports, and process documentation.
• Define objective grading criteria that allow different qualified reviewers to reach consistent conclusions.
• Create tasks that require genuine judgment and careful interpretation rather than simple information lookup.
• Develop reference answers or expected outputs when required.
• Identify ambiguous, unrealistic, or ungradable tasks and refine them before submission.
• Review tasks for completeness, consistency, difficulty, and operational realism.
• Deliver approved benchmark tasks according to project quality standards and deadlines.

Who Can Apply

Relevant backgrounds include Business Operations Managers, Business Operations Specialists, Operations Analysts, and Operations Professionals.

We also welcome Process Improvement Specialists, Process Analysts, Business Process Analysts, Continuous Improvement Specialists, and Operational Excellence Professionals.

Workflow backgrounds may include Workflow Managers, Workflow Analysts, Process Managers, Operations Coordinators, and Business Process Management Specialists.

Quality backgrounds may include Quality Assurance Specialists, Quality Analysts, QA Managers, Process Quality Specialists, and Operational Quality Professionals.

Reporting backgrounds may include Operations Reporting Analysts, Business Reporting Analysts, Performance Analysts, Management Information Analysts, and Reporting Specialists.

Additional relevant backgrounds include Program Operations Professionals, Project Operations Specialists, Service Delivery Professionals, Business Analysts, and Process Documentation Specialists with substantial hands-on operational responsibility.

Requirements

• At least 5 years of hands-on experience in business operations, operations reporting, process design, workflow management, or a closely related field.
• Direct ownership of real operational processes or deliverables.
• Experience creating or applying SOPs, QA checklists, process documentation, service standards, or training assessments.
• Strong Excel skills and ability to analyze information across multiple documents.
• Ability to create realistic operational scenarios and supporting materials.
• Strong analytical reasoning and attention to detail.
• Ability to define clear and objective grading criteria.
• Ability to work independently and deliver high-quality work on schedule.

Preferred Background

• Professional experience in business operations, operational excellence, process improvement, service delivery, or workflow management.
• Experience developing SOPs, process maps, QA frameworks, operational controls, or training materials.
• Experience performing operational audits, quality reviews, or compliance checks.
• Experience creating KPI reports, dashboards, reconciliations, or management reporting.
• Experience with Lean, Six Sigma, continuous improvement, or business process management is valuable.
• Experience training teams or assessing employee performance against defined operational standards.
• Experience working with complex Excel files, system exports, and multiple reference documents.

This opportunity is ideal for experienced operations professionals who can take a real business workflow, identify the parts that require genuine judgment, turn it into a realistic and challenging task, create the supporting materials, and define objective criteria that make the final output reliably gradable. We are a referral partner of the client.