Recruitment Specialist

Recruitment SpecialistReporting to the CUNY Start/Math Start Director, the Recruitment Specialist is responsible for coordinating all aspects of the program's recruitment operations to ensure enrollment targets are met. Additionally, they will help coordinate retention and matriculation processes in collaboration with the respective campus offices.Essential Duties and ResponsibilitiesLead and manage departmental systems for large-scale recruitment throughout the year. This includes: designing a coherent system and calendar for recruitment operations using the college's CRM (EBA Navigate) and internal systems, managing communication campaigns, tracking referrals, and training staff on recruitment processes and best practices.Establish a system for student eligibility checks, schedule and conduct in-person and virtual information sessions, and ensure recruitment materials, college catalogs and program websites remain up-to-date.Attend recruitment events to build awareness among prospective students and community partners and conduct referral outreach to various stakeholders and campus offices.Build and maintain strategic partnerships with key campus offices—such as Admissions, ASAP, College Discovery, Adult Basic Skills and CLIP—to facilitate student referrals and ensure a smooth transition into degree programs upon completion.Develop and maintain a tracking system to record relevant individual student data – course outcomes, attendance, matriculation, and gateway course enrollment to inform future recruitment and retention strategies, and collaborate with the advisement team to develop initiatives that support student retention and successful completion.Establish an alumni-driven student ambassador program leveraging their lived experiences to build trust with prospective or current students and support retention efforts.Assist with student registration in CUNYfirst as needed and coordinate with campus leadership to meet expanded enrollment targets.Represent the program and/or Program Director at public events, including community outreach events for the college or program as a whole.Other duties as assigned.QualificationsBachelor's Degree in a directly related field of study from an accredited institution, and no fewer than three (3) years of progressively responsible experience of related work in university admissions, student affairs, or recruitment; Master's degree preferred.Experience supervising and managing professional personnel such as student workers;Demonstrated experience in coordinating program operations to meet recruitment and retention targets;Strong presentation, verbal and interpersonal communication skills to work successfully with and present to diverse learners and audiences;Strong work ethic, character and personal integrity, and ability to work collaboratively with the utmost professionalism, discretion and confidentiality;Detail-oriented with strong organizational, writing, proofreading and editing skills with solid analytical, evaluative and research skills;Ability to work well in a time-sensitive, multi-layered, student-centered and responsive office;Computer proficiency using standard office software programs/applications;Must be able to work a flexible schedule including occasional evenings and weekends based on program needs and peak recruitment period;Appointments are subject to availability of funding and satisfactory performance. This is an in-person position with the option of some remote work.