Behavioral Health Medical Assistant I

Join MyCHN as a Behavioral Health Medical Assistant

At MyCHN (Community Health Network), we believe everyone deserves access to high-quality healthcare. As a nonprofit FQHC serving Greater Houston, we are committed to improving lives through compassionate, patient-centered care guided by our values of empathy, transparency, quality, and value.

As a Behavioral Health Medical Assistant , you will play a vital role in supporting behavioral health and psychiatry services by ensuring smooth clinic operations and delivering high-quality patient care.

Why You’ll Love Working Here

• Mission-driven, community-focused organization
• Opportunities for professional growth and development
• The ability to make a meaningful impact in behavioral health services

What You’ll Do & Bring

As a Behavioral Health Medical Assistant, you will support providers and care teams by delivering patient-centered care and maintaining efficient clinical workflows.

Key Responsibilities:

• Provide direct patient care including intake, vitals, screenings, testing, and injections
• Assist providers with exams, procedures, treatment plans, medication refills, and prior authorizations
• Manage internal communications and respond to patient and team inquiries in a timely manner
• Support laboratory processes, including specimen collection and communicating results to patients
• Assist in maintaining provider schedules and supporting clinic productivity goals
• Participate in daily huddles and collaborate with care teams to prepare for patient visits
• Provide translation assistance when needed for verbal and written communications
• Maintain logs, records, and reports in accordance with department standards
• Ensure medical supplies are stocked and available for clinic operations
• Perform emergency procedures in accordance with approved protocols
• Adhere to all organizational policies, clinical guidelines, and confidentiality standards
• Perform additional duties as assigned within scope

What You Bring:

• High school diploma or GED
• Completion of a Medical Assistant program from a state-approved school (Certified or Registered preferred)
• At least one year of experience in healthcare or behavioral health
• Strong communication and interpersonal skills
• Ability to maintain patient confidentiality and professionalism in all interactions
• Ability to multitask and manage multiple responsibilities in a fast-paced environment
• Strong organizational skills and attention to detail
• Ability to collaborate effectively with interdisciplinary care teams
• Proficiency with technology and electronic medical records systems

Preferred:

• Bilingual in Vietnamese or Spanish

Ready to Make a Difference?

Join a compassionate team where your work directly supports behavioral health services and improves patient outcomes in the community.