Customer Service Representative

Job Description

Job Description

TRC Talent Solutions is Hiring Customer Service Representatives in Johns Creek, Ga

Looking for a long-term opportunity with a stable and growing company? TRC Talent Solutions is hiring a Customer Service Representative for a client in Johns Creek, GA . This role goes beyond traditional customer service and focuses on building strong relationships with distributor partners while ensuring accurate order processing and exceptional support.

Job Details

Location: Johns Creek, GA | Fully On-Site

Schedule: Monday-Friday | 8:00 AM-5:00 PM

Pay: $22/ Hour

What You'll Be Doing

• Process customer orders accurately and efficiently using company systems

• Support distributor partners through phone and email communication

• Manage customer-specific order requirements and ensure compliance with established procedures

• Research and resolve order discrepancies and customer concerns

• Maintain accurate records and documentation

• Collaborate with internal teams to ensure a positive customer experience

• Prioritize multiple tasks while maintaining a high level of accuracy and attention to detail

What We're Looking For

• Minimum 3 years of customer service experience

• Experience handling customer service calls in a professional environment

• Computer-based order entry experience

• Strong attention to detail and organizational skills

• Excellent communication and problem-solving abilities

• Ability to multitask and adapt to changing priorities

• Dependable with excellent attendance and punctuality

• Self-motivated with a desire to learn and take initiative

• Professional demeanor and strong work ethic

• Stable work history and ability to commute to Johns Creek, GA

Why You'll Like This Opportunity

• Consistent Monday-Friday schedule with no nights or weekends

• Stable, team-oriented work environment

• Comprehensive training and support tools provided

• Opportunity to develop customer care and business operations skills

• Long-term career potential with a growing organization

If you're a motivated customer service professional who enjoys problem-solving, building relationships, and delivering a high level of service, we encourage you to apply today!

TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers