Information Technology Manager
Good Shepherd Health Care System
IT-Technology Department Director
Overview Employer Paid Benefit Premiums for You & Family! Medical, Dental, & Vision.
Definition of Position: Develop organizational strategies involving information technologies to fit the hospital's strategic plan. Directs the daily operation of the IT-Technology Department, including setting work schedules, performing evaluations, handling complaints, and providing staff training. Ensures the reliable operation of the hospital's information systems and network. Ensure security of the electronic data stored in the hospital's systems. Work with other departments to assist with their information management needs.
Responsibilities:
- Assess the information needs of the organization and develop strategies to meet those needs.
- Provide the needed information to users, as required or requested.
- Ensure the reliable and continuous operation of the hospital's information systems and network.
- Ensure the accuracy and security of the hospital's electronic data stored in the hospital's systems.
- Provide avenues for appropriate and adequate training for the IT-Technology Department staff.
- Ensure that IT systems, network infrastructure and telecommunications adequately support the company's computing, data processing, security, and communications needs.
- Establish, implement, and monitor the IT strategy to meet both short and long-term goals, objectives, policies, and operations in alignment with the Health Systems strategy and goals.
- Prepare and administer the formulation and approval of IT operating and capital expenditure budgets, incorporating long and short-term goals and forecasting personnel, equipment, software, and educational/training needs.
- Monitor expenditures to assure fiscal responsibility and accountability.
- Assist Senior Leadership with matters concerning department budget, major purchase priorities and projects requiring large capital expenditures.
- Develop and implement procedures necessary for cost-efficient operations.
- Maintain appropriate records and statistics for administrative and regulatory purposes and assure the maintenance of complete and accurate records.
- Develop and execute effective control process and compliance monitoring procedures to ensure risks are measured, monitored, controlled, and mitigated.
- Foster and maintain adequate internal and external communications.
- Keep Senior Leadership informed of significant activities, needs and problems.
- In coordination with departmental management and compliance officer, ensure IT systems meet regulatory agency requirements such as HIPAA, HITECH, PCI, and other government/industry regulations.
- The employee supports the hospital mission, vision, values, policies, and procedures. Participates in required education for DNV programs as applicable to position (reference program education curriculum).
- Performs other related duties as assigned.
Qualifications:
Education Required: Bachelor's degree in business, Computer Science or related field with specialization in data communication and information systems, or equivalent business experience.
Preferred: Master's degree.
Licenses/certifications/registrations Required: None required. Preferred: NA
Experience Required: Minimum of 3-5 years' experience in IT leadership position in a health care setting.
Other: Knowledge of application information technologies in health care. Excellent project management and vendor management skills. Knowledgeable of hospital operations, tactical planning, project management, personnel management, and staff development. Proven experience managing staff. Requires excellent written and verbal communication skills. Strong ideation, analytical and judgment skills necessary. Ability to manage multiple projects and tasks simultaneously.
Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Occasional walking, standing, bending, or lifting light office items (up to 25 pounds). Visual acuity to view computer screens and read detailed financial documents. Ability to communicate effectively in person, by phone, and electronically. May be required to move throughout the healthcare facility, including administrative and clinical areas.
Working Conditions: This position operates in a professional office setting within a healthcare facility. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The office environment is climate-controlled, well-lit, and ergonomically designed for extended computer work. While this role is primarily office-based and does not involve direct patient care, the employee may occasionally be present in clinical areas or interact with staff working in clinical environments. As such, there is a potential for exposure to infectious diseases. The organization provides appropriate training and personal protective equipment (PPE) as needed to ensure safety.
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