Returns Associate- DFW

Returns Associate- DFW Frank Kent Family of Brands Haltom City, Texas, United States About the Position About Southwest Accessory Group Southwest Accessories Group is committed to being the premier supplier of accessories by serving our customers with precision, responsiveness, and integrity. We fulfill their needs in an accurate and seamless manner, grounded in a culture of excellence and grit. We strive to be the employer of choice by fostering a workplace where every individual feels valued and empowered. Through clear goals, strong communication, and aligned purpose, we provide meaningful opportunities for professional growth and personal worth. We are dedicated to maintaining an efficient and profitable organization, ensuring long‑term value creation for our owners through principled leadership and operational alignment. Our employees, our customers, and our community are our most valuable assets. It is our responsibility to provide a professional atmosphere based on sound business ethics, honesty and integrity. About the Role The returns associate is responsible for daily checking in, upkeep of claims and dealer returns. Corresponding with receiving supervisor for restocking and processing credits to Ford and GM accordingly. What You'll Do Daily upkeep of claims and dealer returns Corresponding with warehouse for restocking and handling credits back to Ford and GM dealerships Tracking damaged claims from inbound Ford and GM shipments Processing reimbursements from Ford and GM vendors Ford and GM claims processing Set up RMA’s Follow SOPs and safety guidelines Keep work areas clean and organized Qualifications High School Diploma or GED preferred Prior warehouse experience a plus Excellent verbal and written communication skills, fluent in English Excellent attention to detail in a fast‑paced environment. Basic computer experience is helpful Physical Demands Standing, Walking, Reaching/Bending, Endurance, Balancing/Mobility, Manual Dexterity, Exposure to varying conditions, Repetitive Motion, Lifting to 50 lbs. consistently, safety equipment, loud noises: 8-hour work shift Reasonable Accommodation Statement Consistent with the Americans with Disabilities Act (ADA) in the State of Texas, it is the policy of Frank Kent Enterprises LTD to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy requests for reasonable accommodation apply to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Brandi Beall at View email address on click.appcast.io. Benefits Day Shift (No Overnights) Paid Holidays 401(k) Plan w/ match Full benefit package including medical, dental, vision, life, disability and supplemental plans. PTO & Sick Time Work Environment & Schedule Day Shift, Full Time, on-site; May occasionally require weekends or overtime. Classification: Non‑Exempt Department: Receiving Reports To: Receiving Supervisor Salary Information Hourly: $18.00 per hour #J-18808-Ljbffr