Case Manager

Case Manager - PHAP

Peer Assistance Services, Inc. is a community-based, 501(c)(3), non-for-profit Colorado corporation. Our mission, to lead with prevention and intervention for substance use and mental health concerns, guides all agency programming. Our values of grit, integrity, and compassion are guideposts for all that we do in the service of our mission. Each staff member operates from these to ensure the success of the agency. PAS implements two statewide programs, Screening Brief Intervention, Referral to Treatment (SBIRT), and the Peer Health Assistance Programs (PHAP).

The statewide Peer Health Assistance Programs provide assessment, referral, long-term case management, and monitoring for health and mental health professionals with physical, emotional, psychiatric, psychological, and/or substance use conditions affecting their practice. Programming includes statewide outreach, and communications with multiple professions.

About the Case Manager Position

This is a hands-on, full-time hybrid position with day-to-day responsibilities that will include ensuring program participants are able to practice their profession with reasonable skill and safety, while complying with regulatory requirements. You will also collaborate with licensed evaluators to develop a monitoring contract outlining treatment and community resources to optimize program participants' physical and mental health and wellbeing. You will need to maintain regular communication with program participants, treatment providers, and workplace supervisors to measure compliance with the monitoring contract. You may also have to adjust monitoring contract requirements based on compliance measurements while keeping accurate records of contract monitoring throughout the program participant's involvement in the Peer Health Assistance Program. Your goal will be to help program participants achieve optimal health and well-being while also meeting regulatory requirements.

Compensation: $57,000-$62,000 Hours: Monday-Friday 8:00am-5:00pm Evenings/Weekends/Overtime: Occasional evenings and weekends with advanced notice Travel: Minimal in-state travel for the purpose of attending conferences, training with expense reimbursement. Benefits:

• Flexible Paid Time Off Policy
• Healthcare, dental, and vision plans
• Short and long-term disability insurance
• Life insurance
• 403(b)(7) Retirement Plan
• Employee Assistance Program

Essential Duties:

• Provides comprehensive case management for Peer Health Assistance Program participants
• Determining monitoring contract requirements in collaboration with clinical evaluators.
• Providing referrals to community resources, and all levels of mental health or substance use treatment. Communicating with providers to ensure comprehensive care.
• Monitoring compliance through correspondence with treatment providers and employers, verification of treatment and support group attendance, and review of drug testing results.
• Reviewing all incoming reports, screening tools, and correspondence for accuracy, and compliance; manages a high volume of documentation and identifies concerns requiring follow-up or clinical escalation.
• Approving potential job opportunities to ensure alignment with program requirements and safety to practice. Develop practice agreements that outline employment modifications and reporting expectations.
• Modifying monitoring contracts based on documented compliance, recommendations from providers, return to substance use, or a recurrence of mental health symptoms.
• Conducting regular check-ins with each participant on a case load.
• Preparing discharge requirements and documentation.
• Maintains regular communication with regulatory boards/programs regarding Participant compliance, status updates, and program requirements.
• Presents complex cases during interdisciplinary case consultation, documents internal case staffing discussions, clinical recommendations, and compliance considerations, and ensures timely follow through on agreed upon action steps.
• Prepare quarterly compliance reports.
• Participates in program outreach by staffing exhibit tables, providing presentations, and attending events for partner organizations.
• Establishes and manages relationships with key partners, e.g., treatment and healthcare providers, employers, supervisors, and practice monitors.
• Attends staff meetings including case consultation, office hours, case review, required training, and all agency meetings.
• Assists with additional program activities as requested.

What education & experience is required in this role?

• Bachelor's degree in a health or behavioral health related field is required
• Two or more years of experience in case management is required
• Experience in community mental health settings such as forensic or competency-related services is preferred
• Strong skills in structured monitoring, compliance tracking, and participant accountability

Necessary Skills for Success

• Excellent verbal and written communication skills.
• Attention to detail and organization skills.
• Deliver high-quality services to program participants and contracts.
• Critical thinking

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Peer Assistance Services is an Equal Opportunity Employer. Peer Assistance Services is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or staff on the basis of age, race, gender, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by state or local law.

What makes us different?

• Comprehensive Medical (United HealthCare), Dental, and Vision.
• FSA and Employer-paid Life and Disability Insurance
• Robust Employee Assistance Program
• Retirement plan option - 403(b)(7) for eligible employees
• Generous Flexible Time Off (FTO)
• Part-time, paid sick leave accrual, but not eligible for FTO employees.
• Professional Development
• Travel and Reimbursement