Field Services Technician

Field Services Technician

Responsibilities

We are seeking a

Senior Field Services Technician

to support the installation, transition, and sustainment of

next-generation Voice Communication Switch (VCS) systems . This role is critical to successful

site preparation, system cutover, customer acceptance, and legacy system decommissioning

in operational environments. This position requires a highly skilled field technician who can operate independently, solve complex technical issues under time constraints, and work directly with customers to ensure seamless voice system transitions with minimal operational disruption. This position is remote with 95% travel requirements. Key Responsibilities

Lead and support

site surveys, site preparation, and system installation

activities Execute and support

VCS system cutovers

from legacy voice platforms to next-generation systems Perform

decommissioning of legacy voice communication systems Conduct

independent system testing and validation

to confirm:

Power installation compliance Cabling integrity and standards adherence Equipment and site specification alignment

Perform

maintenance, troubleshooting, and repair

of VCS and supporting telecom/IT infrastructure Use diagnostic tools to identify and resolve

voice, network, and hardware faults Support

preventive maintenance

and system health checks Provide

on-site customer support and end-user orientation/training

as needed Maintain accurate

technical documentation, service reports, and cutover records Ensure compliance with

safety protocols, site security, and operational standards Coordinate closely with engineers, program teams, and other field technicians during deployment activities Qualifications

Required Technical Experience

Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD, 12 years in lieu of degree US Citizen with the ability to obtain a public trust clearance Hands-on experience with

Voice Communication Switch (VCS) systems

or similar mission-critical voice platforms Experience supporting

system cutovers, migrations, or technology refresh efforts Knowledge of:

Telecommunications infrastructure VoIP technologies Cabling standards and power validation Networked voice systems

Strong troubleshooting and

root-cause diagnostic skills Experience using

test equipment and diagnostic tools

in field environments Familiarity with operational environments where uptime and reliability are critical Professional Skills

Excellent

technical problem-solving ability Strong

customer service and communication skills Ability to work

independently in remote field locations Strong documentation and reporting discipline High attention to detail and adherence to procedures Effective time management and ability to meet deployment timelines Team-oriented mindset with ability to collaborate across technical disciplines Work Environment

Field-based role supporting operational and technical sites Extensive travel (up to

95% ) Work may occur in active operational environments requiring strict adherence to procedures and standards This role is ideal for a senior technician who thrives in high-visibility cutover environments and enjoys being the person who ensures mission-critical voice systems come online smoothly and correctly the first time. Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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