Customer Relations Representative - State Farm Agent Team Member

Benefits 401(k) matching Health insurance Paid time off Training & development Company parties Free food & snacks Opportunity for advancement Parental leave Long term development plans based on your goals Comprehensive training outline Bonus based on performance Competitive salary Flexible schedule Health insurance stipend Opportunity for advancement within the agency Agent Aspirant Program for individuals ambitious to own a business Office gatherings and events Role Description As an account representative at Eric Mayer State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. If you are a motivated self-starter who thrives in a fast‑paced, family‑oriented environment this is a perfect opportunity for you. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team! Responsibilities Prospect new business accounts via outbound calling and referral activities Use a customer‑focused approach to provide information about insurance products and services Diagnose customer needs to suggest additional products and services with our agency Assist customers with policy applications and renewals, answering any questions they may have Handle customer inquiries and provide timely responses with professional customer service Maintain accurate records of customer interactions Work with agent to establish and meet agency goals Qualifications Strong communication and interpersonal skills – written, verbal, and listening Self‑motivated Ability to work in a team environment Detail‑oriented and able to multitask Experience in customer service or sales preferred Outgoing and sociable Compensation 45-65k+ per year, based on performance. About Us Eric Mayer State Farm located in Blue Ash, OH. Eric has nearly 10 years of experience! The office consistently achieves national sales achievements and is highly regarded as a leader in the Cincinnati market. We offer comprehensive insurance products, including Auto, Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more. Our agency is expanding, with plans to open a second location within the next 5 years. We treat our customers like family, assisting with relocations and addressing all individual insurance concerns. Committed to community involvement, we volunteer at the local fire department and other non‑profit initiatives. Our team enjoys a vibrant workplace culture with regular monthly events like happy hours, social gatherings and the occasional office karaoke jam session. We also celebrate together with festive holiday parties, fostering a strong sense of community and pride for our company. We can’t wait to meet you! #J-18808-Ljbffr Eric Mayer - State Farm Agent