QUALITY ASSURANCE SPECIALIST

Summary

You will serve as a QUALITY ASSURANCE SPECIALIST in the QUALITY ASSURANCE AUDIT BRANCH (723) in the INSPECTION, TEST, AND QA DIVISION LIFTING AND HANDLING DEPARTMENT of the NORFOLK NAVAL SHIPYARD.

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Duties

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• You will conduct internal program, process and Weight Handling Equipment (WHE) audits to identify quality problems
  and opportunities for improvements.
• You will develop/revise audit plans, assemble and train audit team members, direct audit evolutions, prepare reports and conduct follow-ups to assure that corrective/preventive actions have been implemented.
• You will conduct investigations of reported equipment/system failures to identify responsible parties, root causes and corrective actions needed to prevent recurrence.
• You will conduct studies of work processes by collecting, sorting, grouping and analyzing process data for quality trends.
• You will review training materials and conducts quality assurance training classes for employees of the Crane/Rigging Shop.
• You will develop/revise work documentation forms and process control procedures to improve product reliability.
• You will recommend quality improvements to shop management based on lessons learned from audits, investigations analysis, and special studies results.

Requirements

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Conditions of employment

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This is a bargaining unit position
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• You will be required to wear personal protective equipment such as helmets, gloves, coveralls, glasses, goggles, respirators and safety shoes continuously for the duration of the work shift.

Qualifications

To qualify for the GS-11, your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following:

• Experience demonstrating the ability to plan and conduct audits, program reviews, inspections, and/or organizational evaluations to evaluate compliance with established policies, procedures, standards, and requirements.
• Experience researching and analyzing information.
• Experience interviewing personnel, developing audit plans and identifying findings and root causes.
• Experience preparing reports, memorandums, and recommendations, communicating audit results through in-briefs and out-briefs and reviewing and maintaining quality-related databases or tracking systems (e.g., monitors, CTS, QPS).
• Experience recommending corrective actions and process improvements and effectively communicating with management and stakeholders both orally and in writing.
• Experience applying quality assurance principles, evaluating organizational processes, and supporting continuous improvement initiatives is highly desirable.

Additional qualification information can be found from the following Office of Personnel Management web site:

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:

Ph.D. or equivalent doctoral degree

or

3 full years of progressively higher level graduate education leading to such a degree

or

LL.M., if related

A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.

Additional information

This position is covered by the Department of Defense Priority Placement Program.

Additional vacancies may be filled by this announcement.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at:

ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link:

Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.

PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation.

Site audits of WHE may require the incumbent to climb to heights of approximately 50 feet or more on waterfront and building cranes.

Standards safety precautions are required to be observed depending upon the work area.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.