Experienced Automotive Service Advisor

Indianapolis, United States | Posted on 10/15/2026 $75,000–$100,000 Per Year | Full-Time | In Person READY TO DRIVE YOUR SERVICE CAREER FORWARD? Andy Mohr Buick GMC is looking for a motivated, customer-focused Experienced Automotive Service Advisor to join our team! If you have a strong understanding of automotive service, excellent communication skills, and a passion for delivering an outstanding customer experience, we want to hear from you. As a Service Advisor, you’ll serve as the primary point of contact between customers and our service department, helping customers understand their vehicle’s needs while coordinating repairs and maintenance with our technicians. This is an excellent opportunity for someone who thrives in a fast-paced environment and takes pride in building lasting customer relationships. WHAT WE OFFER Competitive annual earning potential of $75,000–$100,000 401(k) employer matching Medical, dental, and vision insurance Life insurance Paid time off Full-time opportunity with an established dealership team KEY RESPONSIBILITIES Welcome customers and provide a professional, friendly service experience Listen to customer concerns and accurately document vehicle symptoms and repair needs Review vehicle condition and identify recommended maintenance and repair services Explain recommended repairs, maintenance needs, and associated costs clearly Prepare accurate service estimates and obtain customer authorization before work begins Schedule appointments and coordinate with technicians to ensure efficient workflow Keep customers informed of repair progress, delays, and vehicle completion timelines Address customer questions and concerns promptly and professionally Maintain accurate customer records, service histories, estimates, and repair documentation Work closely with technicians and other service department team members to deliver quality service and maximize customer satisfaction QUALIFICATIONS Previous experience as an Automotive Service Advisor or Service Writer preferred Strong mechanical knowledge and understanding of automotive systems Familiarity with automotive service, auto body repair, and suspension components Knowledge of automotive repair terminology, maintenance procedures, and diagnostic recommendations Experience writing service orders and preparing repair estimates Excellent communication and customer service skills Ability to explain technical information in a clear, customer-friendly manner Strong problem-solving skills and attention to detail Excellent organizational skills and the ability to prioritize tasks in a fast-paced environment Team-oriented attitude with a commitment to customer satisfaction JOIN THE ANDY MOHR BUICK GMC TEAM! If you’re passionate about automotive service, enjoy helping customers, and have the knowledge and drive to succeed in a busy dealership environment, we encourage you to apply! Job Type: Full-Time Pay: $75,000–$100,000 per year Benefits: 401(k), 401(k) matching, dental insurance, employee discount, health insurance, life insurance, paid time off, and vision insurance. #J-18808-Ljbffr