Test Center Administrator

Job Description

Job Description

About Us:
Prometric is a global leader in test development and delivery, supporting over 350 organizations and administering millions of exams each year. We play an important role in helping individuals advance their education and careers by ensuring every testing experience is secure, fair, and professional.

Position Overview:
We are looking for a reliable, detail-oriented team member to help maintain a secure and supportive testing environment. This role is ideal for someone who values consistency, takes pride in their work, and works well independently while upholding high standards.

Schedule & Availability:

• Regular assigned shifts:
• Monday: 7:30 AM – 12:30 PM
• Friday: 7:30 AM – 12:30 PM
• Shift options (as needed):
• Monday, Friday, Saturday
• AM: 7:30 AM – 12:30 PM
• PM: 12:30 PM – 6:00 PM
• Shifts may be moved and/or additional shifts added based on testing demand
• Team members collaborate to help cover shifts when needed
• Schedules are posted one month in advance to support planning and consistency

This role is best suited for individuals who can maintain a consistent schedule and reliably attend all assigned shifts.

Pay:

• Starting at $14.50/hour
• Increase to $15.50/hour upon full certification and required testing completion
• Employees who maintain annual certification and demonstrate strong performance and reliability may be considered for pay increases as part of yearly review discussions, based on business needs

What You’ll Do:

• Greet candidates and verify identification
• Proctor and monitor exams in a secure testing environment
• Follow and uphold all testing policies and procedures
• Provide a calm, professional, and supportive experience for all candidates
• Address or escalate issues promptly and appropriately
• Maintain a clean and organized testing space, including use of standard sanitation products for testing rooms and materials

What We’re Looking For:

• High school diploma or equivalent (preferred)
• Strong attention to detail and ability to follow procedures closely
• Dependable, punctual, and able to work independently
• Comfortable performing routine cleaning tasks using sanitation products
• Professional and courteous communication skills

Dress Code:
Business casual attire is required, including:

• Clean, neat appearance at all times
• Collared shirts, blouses, or professional tops
• Slacks or dark-colored jeans (no rips, holes, or distressing)
• Closed-toe shoes