Medical Assistant, Orthopedics

Medical Assistant

Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion.

We are seeking a full-time Medical Assistant to join our Orthopedic Sports Medicine team located at 77 Guest Street in Brighton, MA (Boston Landing). This will be a 40-hour position on-site Monday through Friday from 10:00am to 6:00pm.

The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Essential Functions

• Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training.
• Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
• Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education.
• Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated.
• Maintains inventory of immunizations and check expiration dates.
• Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
• Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.

Qualifications

Education
High School Diploma or Equivalent required

Associate's Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials
Basic Life Support [BLS Certification] - preferred

Certified Medical Assistant [National Certification] - preferred

Experience
1-2 years Direct MA experience or medical field work required

Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.

- Ability to prioritize tasks in complex and busy environments.

- Accuracy and attention to detail.

- Comply with all local, state, and federal privacy and confidentiality rules and regulations.

- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.

- Comprehensive knowledge of medical terminology, procedures, and protocols.

- Proficiency in electronic health record (EHR) systems and medical office software.

- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

- Managing one's own time and the time of others.

Additional Job Details (if applicable)

Join a team where you can make a meaningful impact every day while growing your skills and career! Our providers are passionate about teaching, mentoring, and building lasting relationships with our clinical support staff—creating an environment where you can continuously learn, grow, and thrive!

Remote Type

Onsite

Work Location

20 Guest Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.75 - $24.94/Hourly

Grade

3